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gregtho14

I have an OpenDNS account, I have set the DNS addresses. However, I am not getting any stats.  I asked last week about this and I do have stats enabled on my dashboard, but I am not sure if my IP address "registered with OpenDNS".  How do I register my IP address with Open DNS?  It shows up that  my IP address is 174.x.x.x when I sign into the dashboard while I am on my home network.  What am I doing wrong?

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    rotblitz

    You update (or check) your IP address information for your network manually here: https://dashboard.opendns.com/settings/

    If you scroll down the page, you can download and install an Updater which does it automatically further on.

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    rotblitz

    Not sure why you opened a new thread instead of continuing with https://support.opendns.com/entries/29708224-OpenDNS-not-giving-stats

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    armin_opendns

    it also doesn't work for me (since weeks). i have the updater running.

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    Kristy Patullo

    Armin, it appears stats are now populating into your dashboard, it can take up to 24 hours for stats to initially populate once you have enabled them. 

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    armin_opendns
    Hi, perhaps, but I have enabled them (as written) weeks ago...
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    Kristy Patullo

    Did your stats recently stop working or did they never seem to work?  I see data for last week but very little over the past 24 hours.

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    armin_opendns

    hm, funny, NOW i also see everything. thank you. i know, you didn't do anything.  ;-)

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    loudem

    I have implemented OpenDNS on the 27th of January and still no stats. AM I missing something except from patience?

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    rotblitz

    Do you use OpenDNS at all?  http://welcome.opendns.com/

    Is your IP address correctly registered at https://dashboard.opendns.com/settings/ ?

    Did you enable stats and logs in your dashboard settings?

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    loudem

    Yes.

    Yes.

    Yes.

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    loudem

    It worked now.

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    rotblitz

    Great!

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    Anthony Honciano

    Just a friendly reminder to any other users who is experiencing this, that your IP address could have updated and your dashboard is still retaining the old address. Also, visit http://welcome.opendns.com to ensure that you are still connected to OpenDNS. 

    To double check your IP address, log into your dashboard and note your IP address. Then visit http://whatismyip.com and see if it matches. If it doesn't, use the IP Updater to help automatically update your dashboard when your public address changes - http://www.opendns.com/support/article/87. If they both match, please feel free to contact us at http://support.opendns.com and we'll be happy to help!

    If you have recently purged your stats, or disabled and re-enabled stats, this may require up to 24 hours for the system to collect the requested domains from your network.

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