Network Already Exists
This is so frustrating. I keep getting this message that "Network Already Exists" when I try to add and network that clearly doesn't exist.
I had to resign up with OpenDNS because I forgot my old password to a Yahoo email account. I had OpenDNS set up on a different computer. The Yahoo password reminder keeps taking me to a image verification system that even people with excellent eyesight find difficult to guess. It gives me the option to send reminder of password to two old email accounts I no longer have and gives no SMS option like it is supposed to.
So to cut a long story short I signed up for a new account with OpenDNS using my personal email address but I keep getting this message that I have no network yet, and when I try to add one with my IP address it says it already exists.
It has gotten so frustrating that I am probably going to give up on OpenDNS as a lost cause and look for alternatives instead.
Why is there this issue?
John
network_already_exists.png
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The issue may be because you registered your current IP address information with your other account's network already.
Best is to open a support ticket to get your older OpenDNS account deleted or reregistered with another e-mail address (Yahoo mail is lousy!), and to get your current IP address information cleared out and released.
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If you are getting the error message "Network Already Exists", this means that another OpenDNS user currently has the IP address in question registered to their account. In this case I would recommend that you open a support ticket so we can research who has the IP address registered, and if they're still using the IP address.
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I have this problem as well, and I can't reach sites I used to be able to. I definitely have a dynamic IP address. I suspect another user also has a dynamic IP, created settings for it, and now that the IP address is assigned to me I'm stuck with those settings and can't change them. Isn't this a general problem when users of dynamic IP addresses create settings for their network, and then their IP address changes? This seems like a major flaw in the openDNS model.
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"Isn't this a general problem when users of dynamic IP addresses create settings for their network, and then their IP address changes?"
Yes, this tends to be a general problem although OpenDNS have counter-measures. For example, if an IP address for a network hasn't been updated for a longer time, and another user requests this IP address, then the other network will be set as "inactive" and the requesting user can register the IP address information.
"This seems like a major flaw in the openDNS model. "
Rather a flaw of the internet model or a user problem, where users don't keep their IP address information updated at OpenDNS. But you're welcome to raise your suggestions.
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This can take up to 72 hours.
You can try to obtain another IP address from your ISP by rebooting the ISP facing device. If you got another IP address this way, visit https://dashboard.opendns.com/settings/ to sync the IP address information with your network.
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