Open DNS not working???

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37 comments

  • Avatar
    Hidden Valley Scout Reservation

    I would like to point out that I created another free OpenDNS Account. Pointed our Public IP address, waited 10 minutes just to be sure. It worked!!!!! So tell me why my old account that I have been using for 9 years of admin.hvsr@gmail.com is not working properly?

     

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    mattwilson9090

    We have no way of telling you that on this forum since it's a user forum. You'd have to contact support, such as by opening a support ticket so that they can dig into it.

    BTW, you've now sent your email address out to the entire world since this is a public forum. Prepare to get spammed.

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    rotblitz

    Your last nslookup output indicates that your IP address 67.234.221.109 was not registered with OpenDNS at this time, whereas capture 3.JPG indicates that it was.  After all, as also mattwilson9090 suspects, there seems to be a technical problem with your old account for whatever reason.  We users cannot help here.  Staff would need to look into your account.

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  • Avatar
    cmerc7965

    I gave as much info as possible. My IP addresses match the dashboard. I get the check saying its working. But it still doesn't block sites 

    1 2 ms 2 ms 1 ms 192.168.1.1
    2 7 ms 7 ms 7 ms 192.168.0.1
    3 * * * Request timed out.
    4 29 ms 76 ms 21 ms user-69-73-108-97.knology.net [69.73.108.97]
    5 15 ms 18 ms 19 ms 69.73.108.133
    6 24 ms 28 ms 26 ms user-69-73-1-240.knology.net [69.73.1.240]
    7 22 ms 29 ms 17 ms dynamic-75-76-35-33.knology.net [75.76.35.33]
    8 38 ms 37 ms 27 ms user-24-214-2-221.knology.net [24.214.2.221]
    9 32 ms 31 ms 30 ms ae5-67.atl11.ip4.gtt.net [77.67.70.185]
    10 47 ms 158 ms 46 ms xe-1-0-0.was10.ip4.gtt.net [89.149.184.33]
    11 49 ms 48 ms 48 ms opendns-gw.ip4.gtt.net [216.221.158.170]
    12 45 ms 45 ms 52 ms resolver3.opendns.com [208.67.222.220]

    Trace complete.

    C:\Users\cmerc_000>nslookup myip.opendns.com.
    Server: UnKnown
    Address: 192.168.1.1

    Non-authoritative answer:
    Name: myip.opendns.com
    Address: 69.73.73.246


    C:\Users\cmerc_000> nslookup -type=txt which.opendns.com. 208.67.220.220
    Server: resolver2.opendns.com
    Address: 208.67.220.220

    Non-authoritative answer:
    which.opendns.com text =

    "5.ash"

    C:\Users\cmerc_000>nslookup -type=txt debug.opendns.com.
    Server: UnKnown
    Address: 192.168.1.1

    Non-authoritative answer:
    debug.opendns.com text =

    "server 3.ash"
    debug.opendns.com text =

    "flags 20 0 70 5950800000000000000"
    debug.opendns.com text =

    "originid 0"
    debug.opendns.com text =

    "actype 0"
    debug.opendns.com text =

    "source 69.73.73.246:2049"

    C:\Users\cmerc_000>
    C:\Users\cmerc_000>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : SchoolPC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Ethernet:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
    Physical Address. . . . . . . . . : 20-1A-06-6A-DE-4A
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Local Area Connection* 3:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
    Physical Address. . . . . . . . . : 16-DB-30-93-36-6C
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Qualcomm Atheros AR956x Wireless Network Adapter
    Physical Address. . . . . . . . . : A4-DB-30-93-36-6C
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::ac8e:2e23:feaa:5129%2(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Friday, December 25, 2015 3:39:10 PM
    Lease Expires . . . . . . . . . . : Saturday, December 26, 2015 3:39:09 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 77912880
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-F5-1D-BB-20-1A-06-6A-DE-4A
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{0392E9AA-D87A-4FC7-964F-1643BE932928}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:c71:25ee:bab6:b609(Preferred)
    Link-local IPv6 Address . . . . . : fe80::c71:25ee:bab6:b609%4(Preferred)
    Default Gateway . . . . . . . . . : ::
    DHCPv6 IAID . . . . . . . . . . . : 335544320
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-F5-1D-BB-20-1A-06-6A-DE-4A
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Users\cmerc_000>ipconfig /flushdns

    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.

    C:\Users\cmerc_000>nslookup myip.opendns.com.
    Server: UnKnown
    Address: 192.168.1.1

    Non-authoritative answer:
    DNS request timed out.
    timeout was 2 seconds.
    Name: myip.opendns.com
    Address: 69.73.73.246

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  • Avatar
    rotblitz

    Again, there seems to be a technical problem with your old account for whatever reason.  We users cannot help here.  Staff would need to look into your account.

    In case you had a VIP subscription which expired, you must get your account configured back by staff to use the normal free home version of OpenDNS.

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  • Avatar
    hvsr

    How would I complete this request from the staff? Thanks for all the help! 

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    mattwilson9090

    You click on the "Submit A Request" tab at the top of nearly every page on the OpenDNS website. Then fill in the requested information. You should also provide a link to this thread so that the support staff doesn't have to repeat everything that has already been done for you.

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