This morning, my OpenDNS Updater gives me the error that my IP address is taken by another user. At the OpenDNS site, I am told to submit the information to OpenDNS, which I did. Whatever has been changed due to this address sharing issue has caused me to be unable to access important online information which I need today (isn't that the way it goes?).
1) Is there anything I can do while waiting to fix this?
2) In general how long does it take for requests to get answered? Same day? 48 hrs? One week?
When answering, please don't be snarky - I am a low tech person trying to do the best I can.
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