My apologies if this topic is covered here. My searches using the forum search engine did not return specific relevant info.
I have had been using my annual subscription OpenDNS account for a number of years, occasionally run into a snag that is easily cleared. I have been using NetFlix streaming with no issue all those years, on a Tivo and a Samsung BluRay player.
Just purchased a 2014 model Samsung SmartTV. Its Netflix app complains when I try to stream any title, and says: "We're having trouble playing this file right now. Please try again later or select a different file".
Went through a ton of dead end Google leads. Called Netflix, they checked it out and after about 20 minutes said 'your Netflix app' on the Samsung TV is out of date and needs to be updated, and Samsung will have to help you do that.
Called Samsung, they ran through a few things with me, and came up empty till... we edited the network settings to manually select DNS. They wanted to point it to Google at 18.104.22.168. Okay for tests... I'm okay with that.
That DNS change allowed Netflix to work correctly. Hmmm... put netflix.com in my 'always allowed', waited a good 15 minutes, reset the dhcp dns pointer, and Netflix was broken again. Put dns back to 22.214.171.124 and all is fine again.
Any thoughts about what else I may need to adjust in my content filters here on OpenDNS?
Please sign in to leave a comment.