Set up time zone

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jstormer

October 09, 2013 13:43

When using the LPC Management Utility (or sliding over from the OpenDNS Dashboard), I have trouble getting it open.

The utility opens to a page asking to set the time zone. I fill in the blanks and click "Display Time Zone". The cursor changes to "processing mode" and I get stuck there. Nothing further happens. 

Any suggestions?

 

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  Chris Frost October 09, 2013 15:33

  Hi jstomer,

  Please open a support ticket with us at <http://netgear.opendns.com/support/contact/>, so we can further troubleshoot the issue.

  Thanks,

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  Dominic Bannister November 12, 2013 23:46

  Hi,

  Have you tried using another Browser ? If you are using IE 7 or greater then, turn on Compatibility View (http://windows.microsoft.com/en-US/windows7/why-do-some-webpages-look-incorrect-in-internet-explorer-9). If trying other browsers does not resolve your issue, then open a support ticket and we will set your time for you. 

   

   

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  dbsisk June 28, 2014 15:46

  Dominic's answer is NOT the 'answer.'  This doesn't work for any browser on any operating system I've used which includes Windows, Mac, Linux (4 different distros), to include any number of combinations of browsers including Firefox, Chrome, and <shudder> IE.

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  rotblitz June 28, 2014 16:44

  See https://support.opendns.com/entries/46749720-Time-Zone-Setup-can-not-be-selected

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  Dominic Bannister June 30, 2014 19:53

  Hi,

   

  We initially had an issue with users selecting their time zone across all browsers (June 27, 2014). The issue has been resolved. Please try changing your time zone again.

   

  Regards,

  Dominic

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