I have nothing filtered on my parental controls and am blocked from reaching facebook and hotmail.
I have no filters set and am being blocked from Facebook and Hotmail. Thoughts?
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As you post under "Netgear Live Parental Controls", do you have LPC enabled on your Netgear router?
If yes, it seems you use a network at the normal OpenDNS dashboard too. https://dashboard.opendns.com/settings/
Delete the network there and use the LPC dashboard at https://netgear.opendns.com/ only.If no, let me know, and I'll provide you with different instructions.
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C:\Users\bmeansMSI>nslookup -type=txt debug.opendns.com.
Server: UnKnown
Address: 192.168.1.1
Non-authoritative answer:
debug.opendns.com text =
"server 7.dfw"
debug.opendns.com text =
"device 0000eee11977d47f"
debug.opendns.com text =
"flags 422 0 b2 7b4000081080"
debug.opendns.com text =
"id 16996159"
debug.opendns.com text =
"source 72.181.141.254:1442" -
Hi,
According to the results above, you are not logged into the bypass account. I suggest the following:
- Temporarily disable the Wi-Fi on the router
- Connect directly to the router through the Ethernet port
- Launch the LPC User Bypass Utility on all machines and sign-out of any bypass accounts.
- Uninstall LPC User Bypass Utility
- Uninstall the LPC Management Utility
- Launch NETGEAR genie app and click on Parental Controls section and follow the instructions on the screen.
Also, I see that you already have a ticket open, you may reply to the ticket with your results.
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i have 1 bypass account (itsystem) with filtering level none and trying to access rediff.com and it's blocked, you can also check attachment of user utility software does not work, and my PC is connected to the netgear router there are websites. I have also found that your DNS 208.67.222.222 & 208.67.220.220 doesn't come to the router once the LPC management utility is enabled. Netgear genie show internet connectivity, but the system is directly connected to the netgear router..
internet connection.PNG
LPC management utility status.PNG
Lpc DNS not coming in the router.PNG
genie error.PNG
User utility error.PNG -
Hi.. I am recieving below mail from opendns
Hi,
A user would like to be able to access the following domain, which is currently being blocked:
--
Domain Name: www.youtube.com
Domain Details: http://domain.opendns.com/www.youtube.com--
User information:
Name: Takshal Vora
Email: takshal.vora@gmail.com
IP address: 182.56.98.1
User agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36
Network Details: Mahesh Home (https://dashboard.opendns.com/settings/19375908/)
Message from Takshal Vora:
Why am I unable to use you tube.com. I need to download nursery rhymes and I am unable to use this. Really disappointed.
--
To whitelist this domain, please visit:
https://dashboard.opendns.com/settings/19375908/whitelist/add/www.youtube.com
Thanks,
The OpenDNS Team-----------------------------------------------------------------------------------------------------------------------------------------------------------------
I don't know this guy(Named Takshal Vora)and I blocked YouTube on my network. Can you please tell me how this unknown user is able to access my network and why he is receiving the youtube block error if I am configuring it on my network. how can I get complete statistics of number of site he visited from my network till date.
Thanks
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Do you have a Netgear router with Live Parental Controls enabled? The topic here is "I have nothing filtered on my parental controls and am blocked from reaching facebook and hotmail". You do have filtered, and your problem is not about Facebook and Hotmail. So, why do you post this in this thread instead of opening your own?
"Can you please tell me how this unknown user is able to access my network"
It's the other way around: you hi-jacked his network while registering his IP address with your OpenDNS dashboard network:
I would suggest you correct this here: https://dashboard.opendns.com/settings/
And run an Updater further on to keep your IP address information updated at OpenDNS.Another reason could be that your ISP assigns you an IP address shared with multiple users. In this case you shouldn't register your IP address at all with OpenDNS. Delete your network at https://dashboard.opendns.com/settings/ then.
See also https://support.opendns.com/entries/47792384
"how can I get complete statistics of number of site he visited from my network till date."
You cannot. You can however view the related DNS stats in case you have stats and logs enabled:
https://dashboard.opendns.com/stats/all/start/ -
"I have the exact same problem."
You'll get the exact same answers then, with the same advices. (Why should they be different at all?) Follow them!
If you find that you don't have "the exact same problem", then open a new thread on your own under the right section. This section here is for "Netgear Live Parental Controls". Especially, provide the output of the diagnostic command as above.
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Because I have the exact same problem with my Netgear live parental controls with no filter and have tried all that has been mentioned here with no progress or else I would not have posted here... I'm not familiar with what the "output of the diagnostic command" is. Please speak non-tech.
Thank you,
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"I'm not familiar with what the "output of the diagnostic command" is. Please speak non-tech."
If you operate technical equipment, you cannot expect to handle this in a non-tech manner, can you?
Same as if driving a car, you cannot do this in a non-driver manner, else you would cause much damage and accidents.Ok, open a command prompt window to execute the following diagnostic commands:
nslookup -type=txt debug.opendns.com.
nslookup facebook.com.
nslookup www.facebook.com.
Then copy & paste all output as plain text to here, so that I can see what your problem is.
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This is what i get when running those nslookup terms:
Default Server: setup.ampedwireless.com;setup.ampedwireless.net
Address: 192.168.0.100> debug.opendns.com
Server: setup.ampedwireless.com;setup.ampedwireless.net
Address: 192.168.0.100*** setup.ampedwireless.com;setup.ampedwireless.net can't find debug.opendns.com
: Non-existent domain
> facebook.com
Server: setup.ampedwireless.com;setup.ampedwireless.net
Address: 192.168.0.100Non-authoritative answer:
Name: facebook.com
Addresses: 2a03:2880:2130:cf05:face:b00c:0:1
173.252.120.6> www.facebook.com
Server: setup.ampedwireless.com;setup.ampedwireless.net
Address: 192.168.0.100Non-authoritative answer:
Name: www.facebook.com.corp.omnicare.com
Addresses: 198.105.244.228
198.105.254.228>
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Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.C:\Users\a1b2c3>nslookup -type=txt debug.opendns.com.
Server: resolver1.opendns.com
Address: 208.67.222.222Non-authoritative answer:
debug.opendns.com text ="server 5.lax"
debug.opendns.com text ="flags 20 0 2F6 500F740410814C3"
debug.opendns.com text ="originid 16851311"
debug.opendns.com text ="actype 2"
debug.opendns.com text ="bundle 5091135"
debug.opendns.com text ="source 69.92.55.225:57826"
C:\Users\a1b2c3> nslookup facebook.com.
Server: resolver1.opendns.com
Address: 208.67.222.222Non-authoritative answer:
Name: facebook.com
Addresses: 67.215.65.131
67.215.65.131
C:\Users\a1b2c3> nslookup www.facebook.com.
Server: resolver1.opendns.com
Address: 208.67.222.222Non-authoritative answer:
Name: www.facebook.com
Addresses: 67.215.65.131
67.215.65.131
C:\Users\a1b2c3> -
I "had" the same issue as the people on this forum in regards to being blocked access to facebook. If you want to save the headache of having to deal with all the technical jargon and want a router to simply work, get a different brand router. I got a D-Link Cloud App-Enabled router (less parental controls) but solved my connectivity issues. I'll have to use an app to control usage but using freeDNS has too many bugs.
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@otherwise24
As you post in the "Netgear Live Parental Controls" section, you don't use Netgear LPC, but OpenDNS Home.Facebook is blocked for you, because the dashboard network 16851311 where your IP address 69.92.55.225:57 is registered with has facebook.com in its "always block" list. If you visit https://dashboard.opendns.com/settings/ and see that your network is not registered with 69.92.55.225:57, you need to open a support ticket to get your IP address released from the other network it is registered with. Else remove facebook.com from your "always block" list.
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Once I activate LPC on Netgear Gennie, all web pages are blocked and internet connectivity is lost (even gennie can´t access the server anymore). When I check the router, DNS's are set to 208.67.222.222 and 208.67.220.222... somebody post, they are not useful any more. Gennie software fails with this error?. No fix from Netgear?.
If I manually change DNS's to 208.67.222.123 and 208.67.220.123, I can reach internet connectivity again but parental controls don´t work at all
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Why did you post in a thread about "I have nothing filtered on my parental controls and am blocked from reaching facebook and hotmail"? Your problem seems to be of a totally different nature.
What's your exact Netgear router model?
"Gennie software fails with this error?" - What is "this" error message from Genie? You didn't say it.
"No fix from Netgear?" - You had to ask Netgear, not here.
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Ah, I see, you opened your own thread: https://support.opendns.com/entries/66646314
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