Unblock youtube but then still found youtube being blocked

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whpoon

November 21, 2013 15:25

I did the steps below:

1. Login Netgear parental control

2. Select Custom filtering, select Video Sharing to block youtube.com

3. In Firefox / Chrome (Windows 7), found www,.youtube.com is blocked (normal.)

4. In the Netgear Parental control, select filtering as "None". 

5. Immediate, in Firefox / Chrom, found www.youtube.com is still blocked.  Same even clear browser cache and "ipconfig /flushdns" in windows command prompt.

6. In Windows command prompt, nslookup www.youtube.com still show IP 67.215.65.130

7. I can restore by switch back to use my ISP's DNS server.

 

May I know what's wrong here ? How long would the unblocking or changes in Netgear parental control take effect ?

 

7

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  Chris Frost November 21, 2013 16:42

  Hi whpoon,

  Your new filtering settings should only take around 3 min to take effect. Please open a support ticket at support.opendns.com so we can take a look. 

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  whpoon November 21, 2013 17:00

  Thanks.  Will create ticket next time. 

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  marek.bona March 13, 2014 21:01

  I have similar situation, but with whole filtering level - I tried to set it on Low, but it blocked also Webmail, so I changed it to None. Then I left home for a week, but my family still cannot connect to webmail! What¨s wrong?

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  rotblitz March 14, 2014 07:28

  The wrong IP address registered with your network, so using someone else's settings?

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  ctownhoopball March 14, 2014 20:21

  If you want to verify that you are using the correct address that Open DNS is configured for then goto http://www.ipchicken.com/ and see if the IP Address on the screen matches the one you have set for open DNS

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  rotblitz March 15, 2014 17:50

  No need to visit a third party site.  All can be seen and fixed at https://dashboard.opendns.com/settings/

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  anatrousers April 13, 2015 12:36

  I m using Open DNS Parent protocol service. In previous everything was ok, but now when i m trying to download gmail attachments file then its shown block i don't know why....?

  gmail is not block in DNS account. I already check. plz help someone.

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  rotblitz April 13, 2015 15:38

  This thread is about YouTube, not about Gmail.  Why did you post here nevertheless?

  Whatever, you most likely have Gmail blocked with your category blocking.  Uncheck the related categories.

  "gmail is not block in DNS account. I already check."

  How did you check this?

  Or add the Gmail domain names to your whitelist: http://kb.netgear.com/app/answers/detail/a_id/20483/

  See also https://support.opendns.com/entries/2530472

  Still no success?  Then post the complete plain text output of the following commands here:

     nslookup -type=txt debug.opendns.com.

     nslookup mail.google.com.

     nslookup accounts.google.com.

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