How do I change the e-mail address associated with my account
I have netgear with Live Parental Controls set-up. My family all have access to the e-mail account associated with it, and we want to keep it that way. However, there's a big flaw with the security, as anyone can just request to change their password, go onto the e-mail associated with the account and change it, do whatever they want (porn, etc...) and then change it back to its original. This seems to be a glaring flaw with the whole program. Thanks
"My family all have access to the e-mail account associated with it, and we want to keep it that way."
Oops, that's your flaw, not OpenDNS'. This definitely won't work. You have to register the account with another e-mail address where only authorized people have access to.
"How do I change the e-mail address associated with my account"
Most likely at the dashboard? https://netgear.opendns.com/
If not, open a support ticket.
The Netgear account uses the same email address you have registered with OpenDNS so you can change it through your dashboard. You can change the email address for your account at dashboard.opendns.com in the **My Account** tab under **Email Settings**. Your OpenDNS account and Netgear account may have different passwords because you create 2 separate logins. With OpenDNS you use your email to log in but with the Live Parental Controls you use a username that you created to log in. If you are still having issues you can open a support ticket as rotblitz suggested.
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