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2 comments

  • Avatar
    rotblitz

    Because you blocked it with your settings?

  • Avatar
    Kristy Patullo

    I see that you have both a Netgear Live Parental Controls device and a network registered to your account. The normal OpenDNS service (which uses an IP address) and the Netgear Live Parental Controls (LPC) are not compatible with each other. This is due because the Netgear LPC service and the normal OpenDNS service use two different mechanisms to deliver content filtering to your network.

    Therefore, you cannot use both services on the same network at the same time, as having a registered Netgear device as well as an IP address registered in your account will cause conflicts. You will need to choose which service you would prefer to use and request that we remove the other.  After we remove one of those services for you, we can better troubleshoot the issue.

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