User Bypass for iphones, ipads, etc. Multiple kids.

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    rfordham811

    Glad to see I'm not crazy, but appears Netgear is.  Astonishes me that all this mess would be clear as day if they tested their product with real PARENTS in real life situations.

    I happened to be able to set up a Guest network with no restrtictions with my new router.  Think for the time being I will set time limits on the regular wifi connection, have the grownups us the unrestricted Guess network.  However, since LPC doesn't block APPS on the iphone and ipod, it seems ridiculous to market it for all devices.  Still have to take the ipod away to prevent all night long chatting on FB app.  Minimally useful for a lot of time and money invested.  Hope they can/want to improve it, as it doesn't seem like it would be too complicated to turn into something actually useful.

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    mdieters1
    Hey Roblitz - I read all the pasts and installed two versions of the recommended management utility twice on two different computers just to check that I had not made a mistake... When I used the recommended links this took me to the management utility. Thanks for posting fixed links... However time I just retyped into my web browser (rather than double clicking on the link), and now have successfully installed both the management and user utilities. For rest of the "blind" users please note that there a two separate utilities that need to be installed: a management utility and a user utility.
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    madmuso

    But be aware all that if you have a more recent router (mine is an N900) then you have to enter the router admin password even with the User Management utility.

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    lcd112
    Thanks to everyone for diving in and trying to solve this. I'm especially interested in the fact that apps aren't blocked. That's news! I guess we'll be taking the iPad away from one of the kids at night as the one thing the software is good for is those little popup notices that tell me that the device logs in...at 11pm.

    I will definitely make updates if I encounter anything that allows me to address this issue for real.

    Rotblitz, is it really necessary that you troll these boards to point out the "blindness" of folks who are looking for help. Perhaps some don't read every word of a thread, but you're rude in how you point it out and you've done it not only here but on countless other threads. It's really not necessary. No one is going to build you a statue for the invaluable amount of commentary that you contributed to the opendns forum. If you're not happy with someone's comments, just move on. Most of us have already read all of those other links; like I said in my preamble, "I've found several questions like this all over the internet."
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    djude
    not sure if this really solves all of the issues, but it has worked for me. On my wife's mac, my ipad and iphone, I have installed the genie app. once you login to the parental controls, you can login to the bypass account. Once that is done, you can exit out of genie but the bypass remains in effect. I have not tried it on the kids ipod / iphone...as I am hesitant to have the router management app on their devices - to try to hack.... also not sure if a device reset / reboot would require me to intervene with logins and enter the bypass info again.
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    mrbarnes

    It is very frustration that the Netgear advertises that we parents have control but it takes most intelegent people and many forums to find work arrounds just to do what is reasonable. Netgear have built it standing on their heads. We the parent should be able to login to the router identify the user device by the name and then individually restrict access times and sites to that device. None of this special login on the device since each device name is already identified to the router. I mean what are they thinking ?

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    elsfaire

    I think the issue of setting different access levels and hours for multiple users is not able to be solved with OpenDNS. I researched routers with parental controls extensively before buying one. The only ones I saw that use the kind of per-device setup you are looking for (if I am understanding you correctly), are Pandora's Hope/Clean Router and Skydog. Both of those have very extensive parental controls that can be applied FROM THE ROUTER on a device level. Neither one is 802.11ac capable, though, both just have up through N speed, and reviews say they can only handle a fairly limited number of devices at once.

    Perhaps Open DNS will add per-device filtering in the future, but for now, it seems we are stuck with one-size-fits-all with a workaround for a couple of parent devices to have more access.

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    lcd112
    I learned yesterday that there is a relatively simple answer if you're using the Netgear Genie: login as the admin and select the bypass account. Then logout as admin. Make sure not to save your password. It doesn't totally solve the problem as I still have to login for them once on each device, but at least it's a start.
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    rfordham811

    To log in to the netgear genie, you need the router password, the default of which is password.  And the netgear genie lists the default password right there!  So even if you log out, your kid can log in and see the password, and then has control of all aspects of Netgear Genie.  You COULD change the password on your router, but Netgear actually advises against that.  So, unless you change your router password, and then use the bypass, and then log out, there are all sorts of opportunities for kids to access the controls.  Ridiculous that they don't offer a bypass app for the ipad/iphone/ipod.

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    feasters

    Wow, Thanks to all of you for these posts.  This will keep me from wasting lots of time setting up accounts with hours & restrictions for each of my children & there various devices, only to find that the product cant do what I want it to do. 

    I just wanted to share what I have been successful with, which may help some of you.  I do not use the OpenDNS functionality at all.  Instead, I have been able to set up time restrictions for ALL of the devices in our house using the router software itself.  My router is a DIR-865L.  In the TOOLS->SCHEDULES section, I set up several schedules for each child, such as 14YROLD SCHOOL NIGHT, 14YROLD WEEKEND, 11YROLD SCHOOL NIGHT, 11YROLD WEEKEND. These schedules are represent the times/days of the week that they should be blocked from access, say 8:30pm to 6:00am for example.  Then, under ADVANCED->ACCESS CONTROL, I enable access control and set up policies that link each child's device MAC addresses to the schedules.  This allows me to block, by schedule, every device in the house including ipad, iphone, kindle, xbox, tivo, pc, mac, etc. I could even block the printer!

    This is the closest I have been able to get to the kind of parental controls I want, but unfortunately I am not doing any filtering of content at this time.  I also want to say how shocked I am that there is no reasonable way to manage kids access.  Every household I know needs functionality that is missing here.  I don't think NetGear really has a clue about the needs of their family customers.

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    adam255

    I have to say although NetGear LPC was not what I thought it would be, it is fairly reasonable and blocks MOST objectional content. I was using the regular OpenDNS before but I thought that LPC would be better, hence I purchased a NetGear router. Yes improvements should be made but it does what it's designed to do - filter content on the web.

     

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    crono99

    I am also rather disappointed by the difficulty of using the LPC facilities, the concept is great but the implementation and usability at this time is terrible. Netgear have a lot of work to do on this.

    But that is not why I am putting in this 'off-thread' post,  I am a professional computer security consultant (for banks, insurance companies etc.)   Several posts above comment on the default userid and password for the router(s).  PLEASE PLEASE - all of you - CHANGE at least the Admin password - do not  keep using your Internet router (any make, not just Netgear) with the default manufacturers administration password.  Anyone who gains access (eg to your WiFi via an open guest network, or by plugging in a network cable)  can log in and change any of your settings - not only your children and their friends. (If you live in an apartment block this could be anyone visiting the apartments above or below you).  Make a very careful note of the new password where you will not lose it - but change it - do it today!  Please.

    If you do lose the new password you can reset to the default by using the 'reset' button - but be aware that you will lose all of your other router settings too.  Suggestion - before you change the password make a backup of your current working router settings on your computer and keep this file safe. If you lose the new password, press 'reset' then restore this special backup file and you are up and running again with the default password. Not difficult but safe.

     

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    Carolyn_Jones

    Thank you everyone for your input, by reading through your comments I've managed to log in on Ipad and laptop to the bypass acct.

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    Alexander Harrison

    A note to anyone using the Management Utility or Bypass Utility, these tools have been depreciated by NETGEAR and replaced with the NETGEAR Genie application for Mac, Windows, Android, and iOS devices at http://www.netgear.com/genie. If you're having difficulties with the NETGEAR Management Utility, please consider upgrading to the Genie application. 

    The Genie requires you to first authenticate as the router admin (the same password you'd use at routerlogin.net) to grant access to the router's settings. The Bypass accounts are best designed to act as exceptions to the overall (strictest) default filtering rules. The kids would be filtered by the network's stringent settings, and parents log into the bypass accounts (after authenticating to the admin account of the router) to bypass the blocking.

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