Do parental controls apply to wired connection to Netgear router?

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13 comments

  • Avatar
    rotblitz

    I would expect that it works for wired connections too.  It shouldn't matter if the TCP/IP packets go via cupper cable or via radio waves.

    Post the complete plain text output of the following command from a computer connected wired to the router:

    nslookup -type=txt debug.opendns.com.

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    adam255

    It works whether wireless or using an ethernet cable. That is as long as it is setup.

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    adam255

    Oh, make sure you are using the OpenDNS DNS servers. Make sure the computers obtain the DNS servers automatically.

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    Andreash_utah

    And don't to turn it on in your router settings if using a Netgear modem through the Netgear Genie. I setup my OpenDNS account to filter what I wanted, but it was not doing the job. I looked at my router settings and it shows parental controls as disabled. I used the Genie to enable, and voila. No more nasty.

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    carsone

    Here is what I tested.  I have a laptop with Netgear Genie installed and logged into the Parental Controls bypass account.  When connected only via wireless, the configured Parental Controls filters work correctly.  If I turn off the wireless on the laptop and connect directly to then Netgear router with a network cable, the Parental Controls no longer filter according to the bypass account configuration.  If I maintain the wired connection and turn the laptop wireless connection back on, the Parental Controls still do not filter according to the bypass account configuration.

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    rotblitz

    "If I turn off the wireless on the laptop and connect directly to then Netgear router with a network cable, the Parental Controls no longer filter according to the bypass account configuration."

    Amazing and surprising!  This is a case for Netgear support, not for OpenDNS support.  The Live Parental Controls are supposed to work with every connection type unless explicitly documented otherwise.

    "If I maintain the wired connection and turn the laptop wireless connection back on, the Parental Controls still do not filter according to the bypass account configuration."

    This sounds as if you didn't flush your caches after each change....
    The content was still in the cache and you have been presented with this.

    https://support.opendns.com/entries/26336865-Clearing-the-DNS-Cache-on-Computers-and-Web-Browsers

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  • Avatar
    martinly77

    Hi 

    I have the exact same problem and the flush of caches do not work.

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    mattwilson9090

    So then go ahead and follow the rest of rotblitz' reply and report the issue to Netgear, not OpenDNS.

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    martinly77

    I did try that method many times but still did not work at all.

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    rotblitz

    You didn't read all of what I wrote:

    Post the complete plain text output of the following command from a computer connected wired to the router:

       nslookup -type=txt debug.opendns.com.

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  • Avatar
    martinly77

    Here is the result.

    C:\Windows\system32>nslookup -type=txt debug.opendns.com
    Server: homeportal
    Address: 192.168.1.254

    *** homeportal can't find debug.opendns.com: Non-existent domain

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  • Avatar
    Chris Frost

    @martinly77 it looks like you're not configured to use OpenDNS. Please open a support ticket with us support@opendns.com so we can further troubleshoot the issue. I will update this thread if we find anything relevant.

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    rotblitz

    @martinly77

    As you posted under "Netgear Live Parental Controls", are you using a Netgear router and have LPC enabled on it?

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