DNS user account

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halexconst

February 18, 2014 10:47

forgot my user name/password so I created another account, now I cannot access because this device is registered to another account of which I do not know the password, please help

 

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  rotblitz February 18, 2014 13:47

  You open a support ticket, "submit a request".  These account specific problems cannot and should not be handled in a public forum.

  "forgot my user name/password so I created another account,"

  This was really a bad idea.  Your user name is your e-mail address, and a password reset can be requested at https://netgear.opendns.com/sign_in.php

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  grdbodkin May 03, 2015 15:53

  I cannot login to my dns account

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  mattwilson9090 May 04, 2015 00:27

  See the first posting where I already responded to this. Otherwise follow the instructions above.

  Note, it is considered very rude to essentially spam a forum with the same question in multiple threads. It does not speed up service (in fact many people will put someone at the bottom of the priority list who does so), and only annoys people who end up reading the same thing multiple times.

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