How to remove / unregister a device from my OpenDNS account?

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peerthy

February 20, 2014 21:51

I have been setting up a device to enable LPC for a friend using my laptop ( which was initially used for the same at my place with another router). I now have two devices registered on my account. I need to unregister the device so that my friend can add it to his account.

Please assist.

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  rotblitz February 21, 2014 10:59

  You open a support ticket to get it removed.

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  mperona March 09, 2014 08:42

  I have similar case . I had tried to send support ticket, also, but this is always clean.

   

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  rotblitz March 09, 2014 12:36

  What does "clean" mean?  See the "Submit a Request" tab at the top of the page?  Raise a support ticket there.  You should receive an automatic e-mail confirmation with the ticket number after minutes.  If not, check your spam folders.

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  explicamelo March 09, 2014 14:06

  Because when I clicking about my ticker number. i see this:

  You do not have access to request #79748. It may have been solved or deleted.

  Therefore haven't been solved  ,  I think it have been removed

   

   

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  rotblitz March 09, 2014 15:06

  You must be logged in with the same credentials as when you raised the ticket.  Only the author and OpenDNS staff have access, of course.

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