Changes made on Settings (OpenDNS site) do not reflect on Parental Controls (Negear site)

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    Alexander Harrison

    Hello,

    Thank you for your observation. To manage your NETGEAR parental controls, please ensure that you log in via http://netgear.opendns.com rather than http://dashboard.opendns.com. The purple and white NETGEAR management link is provided as a reminder to update your NETGEAR settings in the NETGEAR-specific settings panel which will be bright purple and white colors vs the orange colors of OpenDNS network configuration. 

    The NETGEAR Live Parental Controls (LPC) service and the OpenDNS service are two entirely different products, and therefore have different configuration websites. 

    Best regards,

    Alexander Harrison
    Customer Support Representative
    OpenDNS, Inc

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    lambertghini

    I'm confused then. I've been an OpenDNS user for a few years and have a NetGear router, so I thought I'd configure a Timeblock. My OpenDNS settings work, but the config I've followed on the Netgear site doesn't. Can only one product work at a time? 

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    mattwilson9090

    Although technically speaking you can have an OpenDNS and LPC dashboard configured and in use at the same time, you will get inconsistent results, which is why you should only use one at a time.

    Practically speaking you need to choose between the "regular" OpenDNS service or the LPC service that's on your router, and delete the settings/network for the one you choose not to use.

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    robmgregg

    Hi lambertghini,

    Mattwilson9090 is correct (thanks matt!). If you have both OpenDNS Home Basic and LPC you are likely to run in to inconsistent results across both. Please open a ticket with support@opendns.com for more help with this issue. 

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    hassan12345

    mshimizu,

    You are absolutely correct!!. I am amazed to see millions of people out there that don't understand that the complete opendns website is 100% useless when it can be bypassed by anyone. What I found out is that in the adapter settings of the pc you can choose your own dns server which most kids do, they use 8.8.8.8 and 8.8.4.4 which are google servers. So far all the stupid routers that exist on earth will let the pc DNS override the router's dns settings. So you can configure whatever you like with opendns and that will not affect the pc one the pc has a different dns from the opendns. My 10 years old know how to change the dns settings on the pc. PLEASE if anyone can fine a router which will not allow the clients (all connected device) to bypass the DNS settings, I would highly appreciate you let me know. If this happens then opendns will be some value. Right now it is just useless. 

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    hassan12345

    The DNS settings on PC over write the dns server of  all routers

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    hassan12345

    The DNS settings on PC over write the dns server of  all routers




    DNS on the PC.PNG
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    rotblitz

    @hassan12345

    mshimizu was not talking about what you're talking about.  He referred to two different OpenDNS services, whereas your contribution is off-topic here as totally unrelated to this thread. Especially, this thread and forum section is about a Netgear router with Live Parental Controls (powered by OpenDNS) enabled.

    "The DNS settings on PC over write the dns server of  all routers"

    This is wrong in relation to Netgear LPC.  DNS does not work if other DNS services are configured on the devices than the router's IP address.  So bypassing OpenDNS is not possible.

    Your statement is correct for using other DNS services like OpenDNS Home, and this is how it is supposed to work.  Therefore this is nothing what could be controlled by OpenDNS or what their service is responsible for.

    "PLEASE if anyone can fine a router which will not allow the clients (all connected device) to bypass the DNS settings, I would highly appreciate you let me know."

    For example the Netgear routers with LPC enabled do not allow to bypass DNS settings.  And there are many other routers where it is easily possible to block DNS traffic (port 53) passthrough, and with a few it is even possible to redirect all DNS traffic to OpenDNS (or another DNS service of your choice).  As you didn't say what exact router model you have, further advices are hardly possible.

    No matter, OpenDNS is not useless, but to the contrary, extremely useful.

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    hassan12345

    rotblitz,

    Thank you very much for your comments on my post. I am still not clear. OpenDNS Home is different from the OpenDNS service in conjunction with Netgear LPC? Looks like that what you mean. I am ready to buy a Netgear router, my biggest issue is Parental control, which model do you recommend? Thanks a million for any advise. 

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    rotblitz

    "OpenDNS Home is different from the OpenDNS service in conjunction with Netgear LPC?"

    Yes, as has been explained by Alexander Harrison above already.

    "which model do you recommend?"

    I cannot recommend a specific model, because I don't have the experience with Netgear routers.  I just read what's written here and elsewhere by other users.  You may want to browse through their range of models yourself.
    http://www.netgear.com/home/products/networking/

    And again, also your router may be able to achieve what you want.

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    Eden

    Hi Hassan12345,

    OpenDNS and NETGEAR Live Parental Control has a couple of distinct features. First of all, OpenDNS Home keeps stats for 14 days (365 days if you are on the VIP version), so you can actually see the DNS queries that have been made from your network. The Live Parental Control is more for content filtering only, but gives you some flexibility to set up bypass accounts and filtering depending on the time of day. The actual category of filtering and how domains are filtered are the same for both services, so it just depends on the feature you are looking for.

    Cheers!

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