Netgear Genie Wont Work and Open

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millymop

February 24, 2014 08:39

Hi, I am trying to access my account so as to have access to all accounts and so I am trying to install Netgear Genie on my Mac Pro Retina 13". The file that downloads is NETGEARGenieInstaller.dmg. When I open this file to instal it opens on my mac as NETGEAR_Genie_Installer_2.3.1.2.pkg. A different file format which means that my mac won't open it. Please help!

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  millymop February 24, 2014 08:39

  Sorry, not all accounts, but websites (no restrictions). 

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  rotblitz February 24, 2014 13:51

  As of http://file.org/extension/pkg : 
  Files that contain the .pkg file extension are most commonly used by the Apple OS X operating system. The Apple PKG files usually contain installer scripts that are used by a variety of Mac programs for software installation purposes. The PKG files contain compressed installer files that are used to install Mac software applications onto a user's hard drive.

  If you can't open it, you most likely have a general problem with your OS.

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  wspeeckaert April 11, 2014 15:11

  I have the identical problem with a Macbook Pro Retina Display late 2013 model.

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  rotblitz April 12, 2014 12:40

  "identical problem"  -  identical answer.  What else?

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  wspeeckaert April 12, 2014 12:44

  Since I only have 1 mac and several PCs, I don't really have a problem accessing the router. Most of the time I use the router web interface which can be accessed from the mac. I use the Genie on a PC since it cab view my network more easily.

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