Multiple routers, one account

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p-hill

April 09, 2014 13:53

I would like to manage multiple routers, but under one account so that they all access the same settings without having to set up multiple accounts.

is this possible? do they show up in my netgear opendns dashboard as separate devices? at present I only have one router, but will buy more if this is possible.

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  nielsdg July 27, 2015 15:03

  Think it is possible, because I have replaced my router (out of service) with a new one, same type. Now I see both of them in the same account. I would like to remove one of both, but I do not see how this can be done

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  rotblitz July 27, 2015 16:38

  https://support.opendns.com/forums/21313122-Netgear-Live-Parental-Controls/entries/search?utf8=%E2%9C%93&query=delete+device&forum_id=21313122-Netgear-Live-Parental-Controls&for_search=1&commit=Search

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  Daniel Cheung July 27, 2015 16:49

  @p-hill: You should be able to manage multiple devices as long as you log into your routers with the same OpenDNS login account at each router's login site. 

  @nielsdg: Could you send us a support request at support@opendns.com so that we can help you figure out which router to remove from your account? 

  1. Using your browser, please log into your router's configuration page at http://routerlogin.net.
  2. Click on Router Status.
  3. Take a screenshot of that page. (take-a-screenshot.org will have instructions for this)
  4. Send that screenshot in with your support email request.

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