I already have a premium home OpenDNS subscription, how can I use that account with my Netgear router to have the all the benefits of the different features of both accounts?

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6 comments

  • Avatar
    rotblitz

    You cannot combine the two services, because they are incompatible.  You can use either the one or the other.

  • Avatar
    perrypixel

    Why are they not compatible?  Is the OpenDNS end of both services that different?

    Both appear to simply be using the same set of DNS entries in the router that open DNS recognizes as my IP (and ergo my account).  The addition of the Netgear settings in the router appear to just tell openDNS to use the NetGear "version" of the same DNS service (ignoring my paid version, as evidenced by OpenDNS logs). 

     

  • Avatar
    rotblitz

    "Why are they not compatible?  Is the OpenDNS end of both services that different?"

    Yes.  Netgear LPC works based on your device ID (only - without your IP address registered at OpenDNS), whereas Home and Home VIP work based on your IP address registered at OpenDNS, never with something like a device ID.  The Netgear LPC dashboard is at netgear.opendns.com and quite different from the Home / Home VIP dashboard at dashboard.opendns.com.  Having two dashboard settings cause inconsistent and unexpected results regarding content filtering, and also stats are only randomly collected.  Also the bypass accounts and time schedules will not work any longer consistently.

    Again, you can use either the one or the other.

  • Avatar
    perrypixel

    I appreciate the dialogue with you regarding this. But I have yet to understand clearly how or why these cannot be combined.

    I understand that OpenDNS Home VIP uses my dynamic IP of my router (updated routinely by the OpenDNS updater) for recognition.  

    However, if i am using the -exact same IP on the router- and hit an OpenDNS DNS server with a DNS request with "Live Parental Controls" enabled it is a different (Netgear) DNS configuration that is used.  

    OpenDNS appears detect this within the DNS query possibly by MAC address.  (and the config of DNS entries of the router does not change).  If this is not the case then how is "I am a Netgear router configured with "Live Parental Controls" being communicated to OpenDNS when my Netgear router is using the same DNS IP and source IP?   I disable the "Live Parental Controls"  and the Home VIP settings are applied (again, same source and DNS ip in the router).

    That part being said, the "Netgear" backend at netgear.opendns.com appears to just be a rebranded version of dashboard.opendns.com, both living at OpenDNS.  Are they using the same resources and have access to the same data?  Or, are these two totally isolated separate entities in the same house?

     

     

  • Avatar
    perrypixel

    Ultimately, the root question remains as to why they cannot be combined.    I doubt it is because it is a technical issue that cannot be overcome by the smart folks at OpenDNS (that is not sarcasm by the way, I love the product),  is it because there is not demand enough to devote the resources to do this?

    I would think that it would be a profit point for OpenDNS to be able to allow the features of  Live Parental Controls combined with the features of Home VIP to Netgear customers willing to pay for it.  

    Schedule and bypass are also no brainer winners as an offering to Home VIP users as well.

  • Avatar
    rotblitz

    "OpenDNS appears detect this within the DNS query possibly by MAC address"

    MAC addresses are not part of the standard DNS protocol, but apparently are with the special Netgear LPC DNS protocol.

    "my Netgear router is using the same DNS IP and source IP?"

    But with LPC enabled your source IP address is not used at all.

    "Are they using the same resources and have access to the same data?  Or, are these two totally isolated separate entities in the same house?"

    The Netgear LPC dashboard settings and the OpenDNS Home (VIP) dashboard settings are apparently on different databases.

    You may try to configure both as close as possible to see if it works as you expect. I would assume that your DNS queries are handled randomly sometimes by Netgear LPC and sometimes by OpenDNS Home (VIP).  You will not get consistent results, regarding time schedules, bypass accounts and OpenDNS stats, and also not regarding content filtering if your settings are not manually kept in sync at both dashboards.

    "I would think that it would be a profit point for OpenDNS to be able to allow the features of  Live Parental Controls combined with the features of Home VIP to Netgear customers willing to pay for it."

    You're absolutely right.  Maybe it will come some day.  Who knows.  I as user like you can't know.

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