Why are website categories being blocked that I have not locked in my parental controls?

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10 comments

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    rotblitz

    "it is blocked because it is in Software/Technology and Business Services"

    No, this is not what it said, there is no "because".  It says that the site is categorized in Software/Technology and Business Services, isn't it?

    This is an informational message onlynever the reason why something is blocked for you.  The block page doesn't know the reason, it just knows the categories.

    As you didn't post the domain name, you're likely not interested to know why it could be blocked else by your settings.  (It can be blocked only because of your settings.)

  • Avatar
    wireheadz

    I'm having the same problem - a site is blocked in a category that I did not select to block (I'm using custom settings).  Is my only choice to whitelist it?  I want to block this category in a timeslot, and if I whitelist it, that will fail.

  • Avatar
    rotblitz

    "same problem"  -  same answer, especially as you didn't mention the website's domain name too.

  • Avatar
    wireheadz

    I'm guessing from your answer that you are a programmer - so let me assure you, I am one to, and not the idiot you seem to have mistaken me for.

    The site is www.mspaintadventures.com but I have no issue with it's catigorization, in fact I agree with it.

    The problem seems to be that I had an older OpenDNS account were I was blocking this type of site, but now my setting are supposed to come from my Linksys settings.  Yes, the computers are set to use the DNS from my router, not the old hard-coded IP addresses.  Yes, when I changed my old account settings the site is allowed.  I think the question is why is OpenDNS using my old account rather than my Linksys account settings?

  • Avatar
    wireheadz

    ..err - ok I am a little bit of an idiot - I meant Netgear (AC1900-Nighthawk).

     

  • Avatar
    rotblitz

    Post the complete plain text output of the following command, so that I may be able to see what's going on.

    nslookup -type=txt debug.opendns.com.

  • Avatar
    mikedfox

    Ok, I may have some more info. It appears that if you have multiple devices listed, because you changed your router, it is not always looking at the correct device. I have two devices, one which crashed and doesn't exist anymore. But there doesn't appear to be any way to remove it from the site. So from my routers pages that link to netgear.opendns, it looked like only a few categories were blocked. But on the setup for my old device many were blocked. So when the lookup is happening, its doesn't appear to be identifying the correct set of restrictions by device

     

  • Avatar
    Brian Hartvigsen

    Generally if you see something like this it is due to an underlying DNS record being blocked.  For example, services like Xing.com offer "hosted" social networks targeted at business (similar to Yammer.)  If a domain uses Xing.com, all you'll see in your browser (and our block page server) is "social.example.com" but on the DNS side we see "social.example.com" point to "cname.xing.com" and we know "cname.xing.com" is for Social Networking, even if we know nothing about "social.example.com."

    Feel free to check the domain on our website at http://domain.opendns.com/ .  This will generally tell you about any underlying DNS records and their associated classifications.

  • Avatar
    RovingPundit

    People come to this forum because they need help with an Open DNS related problem. Rotblitz, there's no reason to use a condescending tone or make negative comments. IF you can't be helpful, please don't say anything. By being obnoxious you are ruining the Open DNS experience for other people. It's a sad existence when you get off on ridiculing other people unnecessarily.

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