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    mlamothe79

    Hi everyone,

    I was having the same problem as all of you and was getting angry because I bought the router for the parental controls. I downloaded the older management utility (thanks rotblitz!) and was able to sign in with no problem. I used the old one to set it up and then logged in using the Genie and it worked. Not sure why, but using the old management utility worked for me very quickly. 

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    ericzwynn

    I had the same problems:

    I was able to resolve them by following "rotblitz" advice. I installed the older management software ( https://www.opendns.com/downloads/), and used it to sign in.

    Then I went to the new Genie software and hit "Retry" to sign in to OpenDNS through the Genie. 

    It worked! Good luck all.

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