LPC not working at all

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5 comments

  • Avatar
    rotblitz

    "I verified that the IP address in the Router matches what OpenDNS has listed on the Dashboard page and they do."

    It seems you're using the wrong dashboard. OpenDNS Home and Netgear LPC are incompatible.  You must not register your IP address with OpenDNS. Visit https://dashboard.opendns.com/settings/ to delete the network there.  Your LPC dashbard is only at https://netgear.opendns.com/

  • Avatar
    revlee

    Yes I saw that information a couple of weeks ago and have already done that. The dashboard has "no" networks assigned...but it still does not clock anything.

  • Avatar
    rotblitz

    Fact is that your IP address 75.181.32.66 is registered with OpenDNS network ID 19735025.  If this is not your network, then another OpenDNS user has your (dynamic) IP address still registered from the time when it was assigned to him.  You'll want to obtain another IP address then while rebooting your ISP facing device, or you open a support ticket to get your IP address unregistered.

  • Avatar
    revlee

    Trying to open a support ticket and yahoo is kicking my email submissions back as unauthenticated email...What is the support email address and I will use another email to get a ticket submitted?

  • Avatar
    rotblitz

    You don't send an e-mail but click the "submit a request" link on top of this page.

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