blacklist website still working

hjanand

July 22, 2014 05:23

i have put a website in the black list.. but still the website is accessible. please resolve this

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4 comments

rotblitz July 22, 2014 08:51

Please resolve this: https://support.opendns.com/entries/26336865-Clearing-the-DNS-Cache-on-Computers-Servers-and-Web-Browsers

Nobody else can, just you.

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Kristy Patullo July 22, 2014 13:29

Also, it looks like you have both a network and Netgear router in your dashboard. We recommend only using 1 of these services because the settings will conflict with each other and become harder to manage. This is most likely why your blacklist isn't working, it may only be blacklisted with one service. If you are adding a domain to your blacklist also refrain from adding the www. to account for subdomains. For example rather than putting www.google.com just put google.com

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slgasu69f January 06, 2016 19:32

I have done both steps from above and i am still able to get to my blacklist.. it does show in my dashboard that they have been blocked but still able to view website.

1 www.facebook.com Blacklist 14

2 edge-chat.facebook.com Blacklist 6

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rotblitz January 06, 2016 19:46

As you posted in section "Netgear Live Parental Controls", are you using LPC with a Netgear router?

In this case you cannot get stats, and you have to delete your dashboard network at https://dashboard.opendns.com/settings/
See also what Kristy said above.

In case you do not use Netgear LPC, simply open another new thread in section Community Help.

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