Cannot activate parental control
I have customized the level of filters using my user id connected to my device, but it is never activated. If I try to access it via NetGear Genie, it cannot enter the system because of a generic error and suggests to check if the system is connected to Internet though it is connected.
Any suggestion, please.
Raimondo Grillo
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Ensure that Genie supports your router model: http://kb.netgear.com/app/answers/detail/a_id/24686/
If not, then use the older Management Utility and User Utility: https://www.opendns.com/downloads/
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