why my dns account is not opening in netgear genie



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    Is your router supported by Genie?

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    I have the same issue. My router with NetGear genie, but clicking on Parental Controls causes message to come up that says "It looks like you might not be connecting to the Internet through a supported NETGEAR router". Very frustrated.

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    To repeat rotblitz' question, is your router supportred by Genie?

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    I have been managing my Live Parental Controls in the Netgear Genie app for a year and a half using my Open DNS account. Now, I can't sign into my Open DNS account through the Netgear Genie app, but I can sign into the Open DNS account directly. So nothing is being parentally controlled right now. I don't know what to do. I did delete my user name to post this picture. 

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    rotblitz (Edited )

    Your LPC dashboard is only at https://netgear.opendns.com/
    Can you really login there? Your user name is your email address.

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