seeing no filtering

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22 comments

  • Avatar
    willie12345

    Well then...I've been working for hours trying to get my c1000A century link to work as well, same problem as you. Went through all the steps and nothing is getting blocked. Other forums post have people with the C1000a that made them work...I've tried all those as well and still no use. Frustrating!

  • Avatar
    rotblitz

    Post the complete plain text outputs of the following diagnostic commands:

       nslookup -type=txt debug.opendns.com.

       nslookup -type=txt debug.opendns.com.  208.67.220.220

       nslookup whoami.akamai.net.

       nslookup whoami.akamai.net.  za.akamaitech.net

  • Avatar
    willie12345

    I don't follow you.

  • Avatar
    rotblitz

    Then I can't help.  :(

    You open a command prompt (or terminal) window to execute the commands listed above.
    Then copy & paste the plain text output to here.

  • Avatar
    willie12345

    Non-authoritative answer:

    debug.opendns.com text = "server 1.dfw"

    debug.opendns.com text = "flags 20 0 70 5950800000000000000"

    debug.opendns.com text = "originid 0"

    debug.opendns.com text = "actype 0"

    debug.opendns.com text = "source 75.162.82.88:61189"

     

    Authoritative answers can be found from:

     

    willies-Mac-Pro:~ willieholdman$ 

    willies-Mac-Pro:~ willieholdman$    nslookup -type=txt debug.opendns.com.  208.67.220.220

    Server: 208.67.220.220

    Address: 208.67.220.220#53

     

    Non-authoritative answer:

    debug.opendns.com text = "server 5.dfw"

    debug.opendns.com text = "flags 20 0 70 5950800000000000000"

    debug.opendns.com text = "originid 0"

    debug.opendns.com text = "actype 0"

    debug.opendns.com text = "source 75.162.82.88:62425"

     

    Authoritative answers can be found from:

     

    willies-Mac-Pro:~ willieholdman$ 

    willies-Mac-Pro:~ willieholdman$    nslookup whoami.akamai.net.

    Server: 208.67.222.222

    Address: 208.67.222.222#53

     

    Non-authoritative answer:

    willies-Mac-Pro:~ willieholdman$    nslookup whoami.akamai.net.  za.akamaitech.net

  • Avatar
    rotblitz

    I asked to show the complete plain text output, not just parts.  The first shows only the answer part, the second is complete, the third command output is partial only, and the output from the last command is missing.

    You do not have LPC enabled, or LPC is not in effect, but you do send your DNS queries to OpenDNS, see http://welcome.opendns.com/
    It seems you have the OpenDNS resolver addresses directly configured on the computer, so you're using normal OpenDNS Home.

    "seeing no filtering"

    With LPC not in effect, the only thing left to do is to add a network at https://dashboard.opendns.com/settings/ to register your IP address 75.162.82.88 with it.  Then you can configure your filtering settings there too. In this case don't forget to run an Updater to keep your IP address information updated at your dashboard network, else filtering and collecting stats will cease if your ISP (Qwest) changes your IP address.

    However, if you ever get success with enabling LPC, then you must delete the network at https://dashboard.opendns.com/settings/ again, because your LPC dashboard is only at https://netgear.opendns.com/
    Netgear LPC and OpenDNS Home cannot be used at the same time.  They are not compatible.  You must use the one or the other.

  • Avatar
    willie12345

    This is all the text in the terminal after posting said commands:

     

    Last login: Wed Nov 18 10:36:37 on ttys000

    willies-Mac-Pro:~ willieholdman$ nslookup -type=txt debug.opendns.com.

    Server: 208.67.222.222

    Address: 208.67.222.222#53

     

    Non-authoritative answer:

    debug.opendns.com text = "server 11.dfw"

    debug.opendns.com text = "flags 20 0 70 5950800000000000000"

    debug.opendns.com text = "originid 0"

    debug.opendns.com text = "actype 0"

    debug.opendns.com text = "source 75.162.82.88:53029"

     

    Authoritative answers can be found from:

     

    willies-Mac-Pro:~ willieholdman$ 

    willies-Mac-Pro:~ willieholdman$    nslookup -type=txt debug.opendns.com.  208.67.220.220

    Server: 208.67.220.220

    Address: 208.67.220.220#53

     

    Non-authoritative answer:

    debug.opendns.com text = "server 5.dfw"

    debug.opendns.com text = "flags 20 0 70 5950800000000000000"

    debug.opendns.com text = "originid 0"

    debug.opendns.com text = "actype 0"

    debug.opendns.com text = "source 75.162.82.88:53904"

     

    Authoritative answers can be found from:

     

    willies-Mac-Pro:~ willieholdman$ 

    willies-Mac-Pro:~ willieholdman$    nslookup whoami.akamai.net.

    Server: 208.67.222.222

    Address: 208.67.222.222#53

     

    Non-authoritative answer:

    Name: whoami.akamai.net

    Address: 204.194.238.15

     

    willies-Mac-Pro:~ willieholdman$ 

    willies-Mac-Pro:~ willieholdman$    nslookup whoami.akamai.net.  za.akamaitech.net

     

  • Avatar
    rotblitz

    Ok, better.  Strange that "nslookup whoami.akamai.net.  za.akamaitech.net" doesn't throw out more...

    Well, your outputs now confirm what I have said already, so I have nothing to add at this point of time, and you should know what to do.
    I.e. you configure your dashboard at https://dashboard.opendns.com/settings/ so that your individual settings with filtering and everything can take effect.

    Also, your problem seems to be pretty unrelated to the C1000A device, and I do no longer see why you would have "same problem as you (the original poster)" as you said...

  • Avatar
    willie12345

    Hey, It seems to be working now. Thanks, Under my settings ion dashboard it had two IP addresses, then arrows crossing each other, but the 75.162.82.88 was the bottom one and not highlighted. I was able to select that one and it got rid of the other.

  • Avatar
    mattwilson9090

    Yes, your network was registered with an IP address that you weren't using, which is why you weren't getting any filtering. When you clicked on your current IP address it updated things and filtering was able to work. Since it's most likely that you are getting a dynamic address from your ISP, which *will* change from time to time you will need to run some sort of updater to keep it current or OpenDNS filtering will stop working again.

  • Avatar
    jim-ski

    OK, for the one who started this post, attached are my results. Hopefully I'll find the same success as willie!




    debugOpenDNS-1.PNG
    debugOpenDNS-2.PNG
    whoami-1.PNG
    whoami-2.PNG
  • Avatar
    willie12345

    For the record I never had a NetGear router to my century link C1000A

     

  • Avatar
    rotblitz

    "For the record I never had a NetGear router"

    LOL, why did you post in the "Netgear Live Parental Controls" section of the forum then?  Everybody must believe that you have a Netgear router with LPC!

    "Hopefully I'll find the same success as willie!"

    According to your outputs, yes, you have the same problem, therefore the solution is the same too.

  • Avatar
    willie12345

    OK, It already stopped working. When I went under settings it had two IP addresses , one highlighted with the same criss cross arrows and one below not highlighted. I selected the non highlighted one which was 71.219.38.118 instead of the 75.162.82.88 thinking it would fix the solution. Under my web content filtering it still has my blocked web site but isn't filtering it out. If I download this  on the bottom of the page

    Keep your network's IP up-to-date with our free software.
    Available for Windows and Mac OS X.

    Is this the updater you were talking about because century link is changing my IP?

     

     

  • Avatar
    rotblitz

    Your settings take only effect if you keep your IP address information updated.  You did it manually now with clicking the green arrows icon.
    You may also have to flush your caches if you visited the sites before without blocking: https://support.opendns.com/entries/26336865

    And yes, this is the updater to keep your IP address information updated automatically.
    You also can get it from https://www.opendns.com/downloads/

  • Avatar
    willie12345

    I''ve downloaded the updater, put it in my applications folder. Usually after downloading you open it and it goes through an install, however, this one did not. The folder is there I don't think it is working since it keeps changing and the filter stops working continually. 

  • Avatar
    rotblitz

    You still continue to post in the wrong forum section.  This would have been a good chance to post in another section like "Community Help".

    The package you downloaded should be an installer package as you expected.  If it doesn't go through the installation when double-clicking it, then it's not installed and cannot do its job.  Therefore your filtering cannot work too.  You can manually update the IP address information at https://dashboard.opendns.com/settings/ though.

    What do you mean by "it keeps changing"?

  • Avatar
    willie12345

    What I mean is that I don't want to have to manually keep going in to change the IP address by pushing the green arrows. The updater just doesn't load to instal. I go under contents and this is what is there....but nothing to install. Cant figure out what is going on.




    Screen Shot 2015-12-05 at 8.25.35 PM.png
  • Avatar
    rotblitz

    You didn't say that you have Mac OSX.  I thought you have Windows.

    You're in the wrong directory Contents/resources.
    Instead you navigate to Contents/MacOS where you find the file "OpenDNS Updater".  This is the one you need to start.

  • Avatar
    willie12345

    It doesn't matter what I click on...nothing opens up and allows me to instal this program. When I double click on OpenDNS Updater...nothing happens, although it does allow me to see the contents which is what I sent you.

  • Avatar
    mattwilson9090

    Since you don't have a Netgear LPC, and you're sole issue, or sole remaining issue seems to be installing the Mac Updater client my suggestion would be to either start a new thread with an accurate title so that people have a better chance of looking at it, or posting to one of the already existing threads that actually has the same exact problem as you: namely installing the Mac Updater on your OSX machine

  • Avatar
    rotblitz

    "nothing opens up and allows me to instal this program."

    There is nothing to install.  It is installed.  You just run the program.

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