How do I associate my netgear router with my account ?

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silangovan14

January 28, 2016 00:00

C3700-100NAS / V1.01.05

I installed  genie in windows. created an open dns account (silangovan14) and when i try to sign in from genie, it says "there was an error signing in please make sure you are connected to the inernet and try agiain." When I went to netgear.opendns.com it says "This account doesn't have any Netgear devices associated with it"

 

PS : I tried the same from genie in android (silangovan16) and the same problem there too.

In addition to the above, I am not able to download the latest firmware. I am not able to enable traffic meter.

 

 

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  rotblitz January 28, 2016 09:19

  You open a support ticket with OpenDNS to get this account specific problem solved.  We users here cannot help with this.

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