Parental controls on genie say i'm not connected to the internet

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cptkeyes

February 21, 2016 21:18

Im trying to use genie to set up parental controls but i cant even open DNS on it. it keeps saying im not conected to the internet but when i check my router it says i am. im not expert on computers so anything i need to find to help me you will have to explain where to find it. 

my model number is WRN2000v5

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  rotblitz February 21, 2016 23:45

  Open a support ticket.  OpenDNS staff must check your account.  We other users here cannot help.

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