Parental Control working for Wifi connected devices but not for lap top

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syrix

April 11, 2016 20:10

I recently set my restrictions and it is working on the wifi devices like smartphones but on my desktop, I can still access sites that are suppose to be blocked. Any suggestions? Thanks for your time.

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  rotblitz April 12, 2016 11:08

  So, you have a Netgear router with LPC enabled via Genie?

  Copy & paste the complete plain text output of the following diagnostic command, so that I might see what's up.

     nslookup -type=txt debug.opendns.com.

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  syrix April 12, 2016 12:45

  Hello,

  Where do I paste this text into?

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  syrix April 12, 2016 12:49

  Ok, sorry I just realized where it goes. It says cannot find server, non-existent domain.

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  rotblitz April 12, 2016 13:18

  You paste it into here.  I said "complete plain text", not just a part like "cannot find server, non-existent domain".  I also need to see what DNS server you're actually using, etc.

  Whatever, this indicates that you are not using OpenDNS on this PC.  Just by chance, do you run Avast Security Suite with "Secure DNS" enabled?  You must disable the "Secure DNS" option.

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  syrix April 12, 2016 13:28

  I disabled the Secure DNS option from the Avast panel. It seems to now work on this desktop. Thanks for the help.

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  rotblitz April 12, 2016 16:34

  Great!

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