I opened up a support ticket 214431 to have a device deleted from my netgear live parental controls account since i got a new router. I am having issues with not being able to bypass the parental controls on an android device even though i am logging into the account i created. I opened up this ticket 2 days ago, and this morning it was deleted with no record of it ever being logged. The extra device is still on my account.
Anyone able to respond as to why this would have this ticket been closed without deleting the extra device?
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