Netgear LPC Bypass accounts not working

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5 comments

  • Avatar
    cobalt-phoenix

    See at https://netgear.opendns.com/ if you are associated with the correct device ID, and if your bypass accounts are configured under this device ID.  If you need to have changed or checked anything, you must raise another support ticket, because only OpenDNS staff can look into your account, not we users from the community forum.

  • Avatar
    hippy999

    I think I may have resolved this myself.

    What has really annoyed me is the support ticket I opened earlier has been deleted with no contact from anyone at opendns. Cheers guys!

  • Avatar
    cobalt-phoenix

    @hippy999
    Are you the same person as alexwoodage, or why did you post this here?  Without even saying what and how you resolved something?  You're not really helpful...

  • Avatar
    harveyv1027
    @cobalt-phoenix I'm having the same issue. Was you able to solve it?
  • Avatar
    Anthony Attwood

    @hippy999 It appears that my colleague Reg dealt with your ticket on the 13th and after an exchange with yourself removed all routers from your account and closed the ticket. If you didn't receive any emails perhaps you could check your spam box? Alternatively all support tickets can be viewed through the dashboard with open requests located https://support.opendns.com/requests and closed requests https://support.opendns.com/requests?filter=solved

    Thanks

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