IPAD not able to access photo sharing web sites like shutterfly, Other devices can.

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jock.chang

July 16, 2016 04:29

I have around 15 wireless and wired devices on my home network. When I try to access shutterfly.com from my laptop using wireless connection, it works. But same website is not accessible from my iPad. It throws DNS Domain error.  Looks like only iPad has some other Open DNS security settings than rest of the devices on the same network.

Can you please help resolve the issue ?

 

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  rotblitz July 20, 2016 14:40

  Install this app on the iPad in question: http://dyn.com/apps/dig/

  Run this app and query debug.opendns.com.  Select TXT at the bottom.  Now take a screen shot (home + sleep/wake).
  Now query shutterfly.com and select ANY or A at the bottom.  Take another screen shot. 
  Attach the images here.  They will most likely allow me to see what's wrong.

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