I am

Follow

mbraun90

August 28, 2016 21:13

I am trying to log in via Netgear Genie.   I am getting a message that my network is connected to another account.  Please hlep.  

0

• 

  mattwilson9090 August 28, 2016 21:26

  Open a support ticket with OpenDNS. There is nothing that the other users on this forum can do about account related issues.

  0

  Comment actions Permalink
• 

  rotblitz August 28, 2016 21:55

  Wasn't the message rather "The device is registered with another OpenDNS user"?  And not the "network is connected to another account"?  These would be two totally different things.  Regardless, open a support ticket as mattwilson9090 said.

  -1

  Comment actions Permalink

Please sign in to leave a comment.