Develop better support options for Umbrella

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networksupport

October 14, 2016 17:03

The current support model of only providing support only through the web and the community is not effective for critical issue support. If there was an option to pay for phone support with 24X7X365 or 13X5 business hour options, we would buy it as we have come to depend on Umbrella as a mission critical service.

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  rotblitz October 14, 2016 17:37

  Here you go: https://www.opendns.com/enterprise-security/support/

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  networksupport October 14, 2016 23:46

  That will do. Thanks!

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  rotblitz October 15, 2016 17:42

  "That will do."  -  Definitely!  You must contact OpenDNS Sales to get one of these support tiers.  They may not be quite cheap though.  But if you need it, you'll get it.

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