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2 comments

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    mattwilson9090

    It is Netgear software, for a Netgear product, so you'll need to go to Netgear for support on this.

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    rotblitz

    Also, if they were able to set up a bypass account, they must have had access to your OpenDNS credentials.  How could you allow this to happen?

    If you cannot manage the bypass accounts via Genie, you can login at https://netgear.opendns.com/ to manage your bypass accounts and other OpenDNS related LPC things.

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