This device appears to be registered with another OpenDNS user - when I attempt to sign in

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mick5446

October 15, 2016 06:41

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  mattwilson9090 October 15, 2016 06:55

  Open a support ticket with OpenDNS

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  mick5446 October 15, 2016 07:00

  when you say open a support ticket do you mean submit a request?

   

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  mattwilson9090 October 15, 2016 07:07

  Yes

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  danielsoosy15 October 29, 2016 15:46

  Hello i'm encounter the same problem, can you advise how to solve this problem ?

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  mattwilson9090 October 29, 2016 16:38

  If you are encountering the same problem, then you have the same solution as provided to the other person.

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  naanspdns April 15, 2017 05:26

  Hi,

   

  What are the steps to resolve this issue? am also facing the same issue. I coul nto find the solution here. 

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  rotblitz April 15, 2017 14:33 (Edited April 10, 2020 13:40)

  If you cannot understand and follow the above, then you cannot be helped.

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  meenakshijaju April 09, 2020 23:39

  The above link says I m not authorized

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  rotblitz April 10, 2020 13:46

  It can happen that links don‘t exist anymore after three years. I have deleted this link.

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  meenakshijaju April 10, 2020 15:57

  Ohh!! That's absolutely okay. BUT right now I m facing this problem.. I have rebooted the router and whe I try to do Parental controls through the desktop application I end up with this message. I have created unlimited number of Dns accounts only to be ending up with this message..!! I have raised the submit request though.. But looking at certain posts do Dns tech team respond quickly?

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  rotblitz April 10, 2020 18:01 (Edited April 10, 2020 18:03)

  They responded to my tickets almost quickly. But they work on them only during business days.

  “I have created unlimited number of Dns accounts only to be ending up with this message..!!”

  That seems to be part of the problem.

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