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6 comments

  • Avatar
    rotblitz

    As you posted this under "Netgear Live Parental Controls", have you enabled LPC on the router?  If yes, then

    If you do not want to use LPC, then ensure that it is disabled on the router.

    The background: you cannot use OpenDNS Home and Netgear LPC in parallel.  These services are incompatible!  Your symptoms and information indicate that you most likely tried to use both services at the same time.

  • Avatar
    kosta.vulgarakis

    That is true both have been enabled. Now i have Deleted my network at https://dashboard.opendns.com/settings/ and there is no ip registered there, i flushed dns on my pc but still having the same situation.

    Does it usually take time until it takes effect?

  • Avatar
    rotblitz

    Did you flush both, your local resolver cache and your browser cache (temporary internet files)?

    If you did, and there are still problems, copy & paste the complete plain text output of the following diagnostic commands:

    nslookup -type=txt debug.opendns.com.

    nslookup msn.com.

    nslookup cnn.com.

    (You may replace msn.com and cnn.com by the exact domains which are being blocked.)

    "Does it usually take time until it takes effect?"

    If you flushed your caches, not really.  Maybe three minutes to propagate your settings changes across OpenDNS' servers.

  • Avatar
    kosta.vulgarakis

    Rotblitz, first thank you for helping me into this issue. 

    Yes i cleaned browser cache, tried different browser and different commuter. I did flush but still the problem is there.

    Here are results of nslookup:

    -----------------------------------------------------------------------------------------------------------------------------

    C:\WINDOWS\system32>nslookup -type=txt debug.opendns.com.
    1.1.168.192.in-addr.arpa
    primary name server = localhost
    responsible mail addr = nobody.invalid
    serial = 1
    refresh = 600 (10 mins)
    retry = 1200 (20 mins)
    expire = 604800 (7 days)
    default TTL = 10800 (3 hours)
    Server: UnKnown
    Address: 192.168.1.1

    Non-authoritative answer:
    debug.opendns.com text =

    "server 4.ash"
    debug.opendns.com text =

    "device 0000481953EDB45B"
    debug.opendns.com text =

    "flags 422 0 8010 1840004020000040000"
    debug.opendns.com text =

    "originid 20653673"
    debug.opendns.com text =

    "actype 1"
    debug.opendns.com text =

    "bundle 20653673"
    debug.opendns.com text =

    "source 71.66.246.241:49691"

    -----------------------------------------------------------------------------------------------------------------------------

    -----------------------------------------------------------------------------------------------------------------------------

    C:\WINDOWS\system32>nslookup msn.com.
    1.1.168.192.in-addr.arpa
    primary name server = localhost
    responsible mail addr = nobody.invalid
    serial = 1
    refresh = 600 (10 mins)
    retry = 1200 (20 mins)
    expire = 604800 (7 days)
    default TTL = 10800 (3 hours)
    Server: UnKnown
    Address: 192.168.1.1

    Non-authoritative answer:
    Name: msn.com
    Addresses: 146.112.61.106
    146.112.61.106

    -----------------------------------------------------------------------------------------------------------------------------

    -----------------------------------------------------------------------------------------------------------------------------

    C:\WINDOWS\system32>nslookup cnn.com.
    1.1.168.192.in-addr.arpa
    primary name server = localhost
    responsible mail addr = nobody.invalid
    serial = 1
    refresh = 600 (10 mins)
    retry = 1200 (20 mins)
    expire = 604800 (7 days)
    default TTL = 10800 (3 hours)
    Server: UnKnown
    Address: 192.168.1.1

    Non-authoritative answer:
    Name: cnn.com
    Addresses: 146.112.61.106
    146.112.61.106

    -----------------------------------------------------------------------------------------------------------------------------

    -----------------------------------------------------------------------------------------------------------------------------

    C:\WINDOWS\system32>nslookup buzzfeed.com
    1.1.168.192.in-addr.arpa
    primary name server = localhost
    responsible mail addr = nobody.invalid
    serial = 1
    refresh = 600 (10 mins)
    retry = 1200 (20 mins)
    expire = 604800 (7 days)
    default TTL = 10800 (3 hours)
    Server: UnKnown
    Address: 192.168.1.1

    Non-authoritative answer:
    Name: buzzfeed.com
    Addresses: 146.112.61.106
    146.112.61.106

    -----------------------------------------------------------------------------------------------------------------------------

  • Avatar
    rotblitz (Edited )

    Your output shows that your IP address 71.66.246.241 is still registed with an OpenDNS network ID 20653673, and it looks like that some category like News is being blocked by this network's settings, so for you too.

    As you said you did delete your network at https://dashboard.opendns.com/settings/ I must assume that your IP address is registered with another OpenDNS user's network now, this interfering with your LPC settings.  Because this situation can be cleaned up by staff only, you must raise a support ticket with OpenDNS including a link to this thread.  They will need to unregister your IP address from whatever network it is registered with.

    A quick fix may be to obtain another IP address from your ISP while disconnecting and reconnecting your internet connection, e.g. by powercycling your router if this is directly connected to the internet.  In many cases this gives you another IP address.

  • Avatar
    kosta.vulgarakis

    Makes perfect sense. Since this started happening after i replaced the first net-gear router. 

     

    Unfortunately we have static IP here and requesting a new one would be a long process, for that reason i will open ticket with OpenDNS. I truly appreciate your help!!!

     

    Thank you!

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