This device appears to be registered with another OpenDNS user.

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KenNewcomb

November 04, 2016 16:11

Hi,

As the title states, I'm getting the "device registered with another OpenDNS user" error. I submitted a request a few days ago and haven't gotten a response. I get the error with both the desktop and mobile versions of the netgear genie app.

I can definitely be patient - I just wanted to make sure I took the necessary steps/submitted my request in the right place.

Thanks!

1

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  rotblitz November 05, 2016 19:37

  Wait for your ticket being actioned.  We other users cannot do anything for you.
  Check the status of your ticket at https://support.opendns.com/hc/en-us/requests

  Your best bet in the meantime is to disable LPC and to use OpenDNS Home instead.

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