Custom block-page logo doesn't work

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rudeboypl

Hi!

I uploaded my custom logo for block page.
After upload i selected and "apply" changes.
Unfortunately, this has no effect at all :(
I always have the default CISCO Umbrella logo on the blocking page.
I'm working on free OpenDNS Home

What's the problem?

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    Reg Ham

    Hello, 

    Do you have a VIP or free "Home Basics" account.The free account does not currently allow custom block pages. 

    If you have a VIP account I would suggest creating a support request so we can troubleshoot this problem thoroughly.

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    rudeboypl

    Hello,
    I'm on free Home Basic.

    On dashboard i can set my custom logo but it doesn't work. I can set my own message on the blocking page - this functionality works.
    The custom logo worked for a few days and after uploading the corrected logo, it stopped displaying.

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    Reg Ham

    Hello,

    Please create a support request so the problem can be further evaluated.

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    rudeboypl

    I made a support request
    #1763524

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    Reg Ham

    Thank you 

    The support request will be dealt with as soon as possible. 

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