How can I set up a rule to block all internet access for just certain devices by time slot?

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16 comments

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    06cmiller02

    Turns out you can't do this with the R7800.  The box indicates that this device has "Enhanced Parental Controls to manage web filtering & accessibility by profiles or devices."    Not true from what I see.  This puppy is going back to the store for an exchange.

     

     

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    mattwilson9090

    Well, it's a Netgear product, not an OpenDNS product, so you didn't even post into the correct forum.

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    neoflee

    I may be going back to Linksys just for this issue. A 300.00 router should have this function.

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    mattwilson9090

    @neoflee As already stated, this is a NETGEAR product, not an OpenDNS product. Complaining here about the feature set will do you no good.

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    stevan.massa

    @mattwilson9090   The Parental Controls on the NETGEAR product IS OpenDNS. It requires an OpenDNS account and uses its 3rd party user interface. The feature set is from OpenDNS.  The lack of advertised control is an OpenDNS/NETGEAR issue. If they use OpenDNS and it doesn't support what Netgear claims then it is a Netgear issue. If OpenDNS is not providing what was negotiated with Netgear then it is an OpenDNS issue. Repetition doesn't mean you are correct.

     

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    mattwilson9090

    @stevan.massa No, being right is what makes people right.

    The original poster was complaining about not being able specific MAC addresses, a function that entirely has to do with the router, not with Live Parental Controls or OpenDNS in any form. Without researching the capabilities of the actual router he assume that LPC included MAC filtering. MAC filtering is not the same as parental controls and is nearly useless as a security or filtering tool since it is a trivial task to spoof MAC addresses.

    Before accusing companies of not providing what is advertised it is usually best to confirm what is ACTUALLY being advertised and what is not. OpenDNS via LPC is providing functionality on these routers. Any other desired features are entirely up to Netgear, and whining about something not being present on this forum is pointless since this is an OpenDNS, not a Netgear forum.

     

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    stevan.massa

    @mattwilson9090 Are you associated with OpenDNS? You are a pretty poor representative if you are, but your defensiveness implies it.

    The original post references MAC addresses because that is a typical way parental controls can be placed on specific devices connected to your home router. My previous routers have been Motorola and they utilize that method of differentiation. You simply went in and applied whatever parental control you wanted to whatever MAC addresses you wanted without affecting any other device on the router. It is simple to prevent unauthorized MAC addresses from connecting to the router to prevent spoofing. I am not familiar with the Linksys they are referencing but am assuming from the comment that it works similarly.

    If you read the post past MAC address to understand the actual intent of the question, they are asking how to apply specific restrictions to a specific device or user. Their expectation from past experience is that it would be accomplished by utilization of the MAC address. The user manual from Netgear specifically states that once parental controls are set up you open the Management Utility (powered by OpenDNS) and you can: "check whether Live Parental Controls are enabled; disable or enable Live Parental Controls; modify basic settings; change settings such as per-user and time-of-day based Live Parental Controls. The last one is exactly what they are asking how to do. As advertised. Can you do that?

    Near as I can tell, OpenDNS does not support the last claim. The only way I see to do it is by exception or setting up "pass-through" accounts which is incredibly cumbersome and inconvenient in comparison to simply controlling only the devices you wish to. It is also not compatible with many smart devices such as TVs, DVRs, Gaming Systems, etc. that you may not wish to be subject to the controls you want to set up for your 8 year old. Some of those systems could maybe handle it, but not without additional setup on the devices themselves which may be beyond the capability of the novice and is certainly (again) more cumbersome and less convenient than applying controls only to the devices you wish to control.

    Can OpenDNS change settings on a per-user and time-of-day basis? If they can then answer the question and explain how (along with the limitations). If it can't, then state so. That may not be an OpenDNS issue if Netgear is claiming something that is not supported or if their wording implied more utility than actually available, but it is pretty binary as I stated earlier. OpenDNS can fulfill the claim or it cannot. If it cannot, or if the stated functionality was misleading, then we can take it up with Netgear, but this is the forum you get when you click support on the parental controls so you are the first stop whether you like it or not.

    Please clarify your affiliation with OpenDNS in your response. Preferably in a more professional manner than your previous comments. Being a condescending jackass does not help Netgear or OpenDNS.   

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    06cmiller02

    Oh good grief, my original question was quite simple really, I want to block Junior from accessing the internet between mid-night and 6:00 am.   No this wasn’t the proper forum and I did eventually find the proper forum to ask this question on the NetGear site. 

    Bottom line is the NetGear R7800 cannot handle this simple task – thus the R7800 was returned in exchange for a Linksys router that offered the same networking functionality the ability to put in said rules and didn't require the complexity of OpenDNS.

    That being said, it has been entertaining to watch the banter back and forth in an astonishing display of rude, dwerpy geek nit picking.   Reminds me of my son – who is ADD and on the Autism spectrum and thus my desire to limit his screen time.

    Y’all need a better hobby and a lesson in civility.

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    stevan.massa

    @06cmiller02  I clicked on this thread because I had the same question. Regardless of whether this was the "correct" forum, a support representative affiliated with the company forum has no cause for the level of rudeness displayed and could quite easily have answered the intent of your question which, as you say, was a simple question. I allowed his response to my post to irritate me and it showed in my response. For that I apologize.

    However, I'm not letting mattwilson9090 off the hook. He needs to state his affiliation and respond to the question asked rather than deflecting. Someone has misrepresented what is being offered regarding parental controls and he needs to deal with it rather than deflecting if he is a representative or admit to being a troll with no authority to speak on the matter.

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    mattwilson9090

    @stevan.massa

    I am not an OpenDNS employee. They all have an icon associated with their posts that clearly identify them as OpenDNS employees.
    If providing accurate information is defensive, then I guess I'm defensive. <shrug>
    MAC addresses have absolutely nothing to do with DNS, therefore OpenDNS and it's technologies, including LPC, know nothing about MAC addresses and cannot filter them. That capability is the responsibility of the router manufactuer, in this case Netgear. Whining and stamping your foot about it like a petulant child and insisting that OpenDNS somehow has responsiblity for that might be amusing for observers, but is ultimately pointless.
    Beyond that, everything else in the other posts that was being asked for in this thread also had nothing to do with the technologyh that OpenDNS provided, it is all a function of the Netgear router, which is why we kept referring him and others to Netgear. I'm not going to repeat information and links that have already been provided. If you can't be bothered to follow the information that is up there, I'm not going to restate or research it for you.
    And no, I do not need to state my affiliation. I said that I am not an employee just to make things clear, but it is sufficient for you to know that this is a public forum, and so long as I follow the rules established for this forum, I can respond to anything on here that I choose to. You don't need to know anything else about me, and I don't need any additional "authority" to post in this user discussion forum. If you don't like that you are always welcome to open a ticket directly with OpenDNS support which will guarantee that you will only be communicating with OpenDNS employees, not pesky users of a public discussion forum.
    As for deflecting, who is deflecting what?
    Since you are so insistent that someone is misrepresenting their products I suggest that you file complaints with the FTC and BBB. OpenDNS certainly can't do anything about Netgear products that isn't directly related to LPC.
     
  • Avatar
    dpmckinney

    06Miller: What Linksys router did you buy?  I need the same functionality and I am struggling with how limited this router and dns parter app is in actually providing an real parental controls.  It's an expensive router and I need something that actually does the job.

     

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    stevan.massa

    So... mattwilson9090 is a troll. Thanks Matt, you are dismissed.

    I looked into it with actual information from OpenDNS and Netgear. The answer to the original question is NO, you cannot manage times of access for specific devices. You CAN change the security level for specific devices without having to use passthrough accounts if it is Netgear Live Parental Controls and not just OpenDNS (through Netgear Genie app which interfaces with your router), and you can set access schedules for the entire router if you wish. Any device connected will use the default router security level unless you have changed the control setting for the device. Changing the control filtering level is done through the network map tab in the Netgear Genie app (not the parental controls tab). Click on the icon for the device on which you want to modify the control level and it will open a pop-up showing the name, device type, MAC address (which is how it identifies the specific device for those paying attention; if the MAC is spoofed it will use default router settings. Turn on access control if that is a concern and block new devices from connecting to the network. The router will log attempts and you can add the blocked device as allowed if it is legitimate.The other option may be to set the entire network on the restrictive level and identify certain devices as bypass login devices; I didn't try that so can't say how convenient it is.), and the security level set for the device with some additional information. Click on the Modify tab in the pop up and it will bring up a drop down menu from which you can choose a parental control level from the default settings (custom settings are not available on the per device interface).

    Less functionality than some other bundled or separate parental controls, but that's what you get. If you need to block just one device at certain times it's not for you. If all you're looking for is restricting types of traffic for certain (or all) devices, it is probably sufficient. This functionality is all I was really looking for or need. Circumstances differ.

    Still by MAC, they just dumbed down the interface and put it in a location that isn't very intuitive. Functionality was sacrificed in doing so.

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    mattwilson9090

    @stevan.massa You seem to have problems with the concept of a PUBLIC FORUM. So long as I don't break the rules here, I am allowed to, and will continue to, respond to any post in here that I choose to. I'll ignore your attempt to "dismiss" me, and just regard it as more of your petulant foot stamping.

    All a very long way to continue whining about Netgear features that OpenDNS has no control over, which has been stated repeatedly since the initial responses to the original posts. In fact the original poster even stated that this is not an OpenDNS issues, but rather a Netgear one. All things that have been repeatedly explained in many threads throughout this forum, often with links to more detailed links on the NETGEAR website since it is their product.

    And once again, DNS in general, and OpenDNS in particular, know nothing about MAC addresses and do nothing that has to do with any particular MAC addresses.

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    thesmithlinescamaswa

    Know this is the OpenDNS forum however I also would have thought that the Netgear R7800 I purchased would have more options under "Parental Controls".  Also since I had an OpenDNS account already and when I turn on "Parental Controls" in the R7800 it made a mess of my existing OpenDNS setup, and did not block anything until I was able to turn it OFF.   The other thing was I could not just disable it from the WEB interface in the router.  I had to install and use the Netgear genie APP on my iPhone to turn it OFF, oh joy.  Should at least be able to turn it on and off when logged into the router.  Also would like to have time based MAC address control like I had in DD-WRT when I tried it on the R7800.  Thing is like to stay with vendors firmware as much as possible so switched back.

    For the grandson's computers I installed K9 Web Protection "Free Internet filter and parental control software for your home Windows or Mac computer. K9 puts YOU in control of the Internet so you can protect your kids" now that it added time restrictions.  http://www1.k9webprotection.com

    Someone posted that if you use MAC address filter the grandson's could just change the MAC address.  Well they would have a hard time doing this since I never install any system so the user is "GOD" (i.e. root or administrator).  So on their Windows 10 system they are standard users and can not change the MAC address, and in the case of K9 Web Protection uninstall the software (K9 has it's own password also).

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    rotblitz (Edited )

    Correct, this is the OpenDNS forum.  Netgear have their own community forum for such posts. 
    https://community.netgear.com/t5/WiFi-Routers/ct-p/home-wifi-routers

    Especially, LPC has nothing at all to do with controlling internet access.  It's just a method of blocking DNS lookups to certain domains or categories of domains.  Controlling internet access (by MAC address or by any other means) can be a local router function only, technically not feasible by some service in the cloud or by a recursive DNS service like OpenDNS.

    "I also would have thought that the Netgear R7800 I purchased would have more options under "Parental Controls"."

    The service powered by OpenDNS isn't called "Parental Controls" but clearly "Live Parental Controls", live = online, in the cloud.  Only this small component has to do with OpenDNS, not any other features of the Netgear routers like controlling internet access or other kind of parental controls which you could think of.

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