OpenDNS updater not working

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    Reg Ham

    Hello, 

    Please create a support request and answer these troubleshooting steps:

    * When you launch the Updater client is it signing into your account and selecting a network to update?

    * Do you see any error notifications coming from the updater client? If so, what do they say? You can send us a screenshot of the error in a reply email attachment if you'd like.

    * Have you tried configuring OpenDNS locally and restarting your computer? The updater may not detect you're using OpenDNS as a DNS resolver on your connection and send network IP updates unless you follow the instructions listed in this guide: < https://support.opendns.com/forums/21618384-Computer-Configuration>

    * Finally, if you have a firewall or anti-virus program enabled then please be sure to create an exception for the dynamic IP updater client so its updates may reach our servers properly.

    I

     

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