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5 comments

  • Avatar
    Reg Ham

    Hello,

    Please create support request with the address or addresses of the domains you wish to have reviewed.

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    waleed85

    Dear Reg, 

    Thanks for answering. 

     

    I opened a case two times and I got email confirmation and recieved request number but they disappear from my requests page. It's like I didn't send a request. 

     

    Is there anything wrong with the request page?

     

    Regards

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  • Avatar
    Reg Ham

    Hello,

    Can you provide the support request numbers.

    Thank you

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  • Avatar
    waleed85

    Sure Reg.

    Please find the text in the email received below.

    ===========================================================

    Your request (#1861181) has been received and is being reviewed by our support staff.

    This article is often a good first place to look!
    https://support.opendns.com/hc/en-us/articles/360052884932-OpenDNS-Self-Help-Troubleshooting-Guide.

    To add additional comments, reply to this email.

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  • Avatar
    Reg Ham

    Hello,

    I will work on that request.

    Best regards, 

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