OpenDNS working on Macs, but not iOS devices

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justanotherparent

OpenDNS working on Macs, but not iOS devices. 

OpenDNS Updater shows that we are using OpenDNS. http://welcome.opendns.com and internetbadguys.com both act as expected on multiple Macs, but not iOS devices. 

Seems to be the same problem as in the original post here: https://discussions.apple.com/thread/255172210

Specifics for me:

  • At the router I have IPv6 disabled.
  • I checked with my ISP to make sure they're not "hijacking" any DNS settings on their side.
  • Using Eero routers and a non-ISP-owned modem. 
  • The Eero routers had to have "Eero Plus" disabled to use OpenDNS. While it's a tradeoff, it's worth it to have OpenDNS's more granular filtering and reporting.
  • Ran the Diagnostic test, but the device I'm running it from does have Covenant Eyes installed, FYI. Diagnostic ID 1846209. I couldn't see a link or any other info to share test results.

While I could adjust individual settings on the devices, I want content filtering on for ALL devices on my network, including guest devices (kids sleepovers, etc.).

Any help is appreciated!

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    Reg Ham

    Hello,

    Please create support request so we can fully troubleshoot the problem efficiently.

    In that support request please provide a screen capture of the IOS's DNS settings as well as providing the Diagnostic ID number.

    Thanks

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