Set Up Router (Arris SBG6700-AC) for OpenDNS But isn't working, no blocking

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ringer37

February 27, 2018 22:12

I have an Arris SBG6700-AC wifi router.  I have logged into the router, updated the DNS settings to OpenDNS family shield, 

• 208.67.222.123
• 208.67.220.123

I have restarted the router and my computer and done the cache flushing. 

But when I visit the test page, it still says that OpenDNS is not being used and the "internetbadguys.com" test page is not being blocked either. 

What am I missing??

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  rotblitz March 02, 2018 13:27

  I need more information:

  Copy & paste the complete plain text output of the following diagnostic commands to here:

  nslookup -type=txt debug.opendns.com. 208.67.222.123
  nslookup -type=txt which.opendns.com.
  nslookup  whoami.akamai.net.
  netsh interface ipv4 show config

   

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  ringer37 March 02, 2018 14:52

  Where do I paste in those diagnostic commands to run them?

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  rotblitz March 02, 2018 17:01

  You open a command prompt window where you execute the commands.  Then copy the complete plain text and paste it to here.

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  ringer37 March 09, 2018 18:38

  here's the results:

   

   

  Microsoft Windows [Version 10.0.16299.248]
  (c) 2017 Microsoft Corporation. All rights reserved.

  C:\Users\zach>
  C:\Users\zach>nslookup -type=txt debug.opendns.com. 208.67.222.123
  Server: resolver1-fs.opendns.com
  Address: 208.67.222.123

  Non-authoritative answer:
  debug.opendns.com text =

  "server m29.chi"
  debug.opendns.com text =

  "flags 20 0 8050 3950800780000000000"
  debug.opendns.com text =

  "originid 134443263"
  debug.opendns.com text =

  "orgid 2418399"
  debug.opendns.com text =

  "actype 2"
  debug.opendns.com text =

  "bundle 10916193"
  debug.opendns.com text =

  "source 73.209.109.187:52105"

  C:\Users\zach>nslookup -type=txt which.opendns.com.
  Server: cdns01.comcast.net
  Address: 2001:558:feed::1

  Non-authoritative answer:
  which.opendns.com text =

  "I am not an OpenDNS resolver."

  C:\Users\zach>nslookup whoami.akamai.net.
  Server: cdns01.comcast.net
  Address: 2001:558:feed::1

  Non-authoritative answer:
  Name: whoami.akamai.net
  Address: 69.252.244.133

  
  C:\Users\zach>netsh interface ipv4 show config

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  rotblitz March 10, 2018 13:06

  You didn't show the output of the last command. :(

  Regardless, this is the DNS service you're using:

  Server: cdns01.comcast.net
  Address: 2001:558:feed::1

  Clearly not OpenDNS, but Comcast's DNSv6 service.  You must configure from the following resolver addresses in your IPv6 settings to make blocking work:
  ::ffff:d043:dede   ::ffff:d043:dcdc   ::ffff:d043:dedc   ::ffff:d043:dcde

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