After I update my router firmware, I lost parent control option. I have a Nighthawk X4 AC2350. The Router model is R7500v2 and the current firmware version V220.127.116.11.
When I click on Parental Control in the Netgear Genie, I got the error message below:
Checking Router Firmware
We're making sure you have firmware that supports Like Parental Controls.
It looks like you might not be connecting to the Internet through a supported NETGEAR router. Please make sure your computer is connected to you NETGEAR router via a wireless or Ethernet connection and try again. If this problem persists, turn off you router and turn it back on, wait until LEDs are lit and try again. For further assistance visit http://netgear.opendns.com/support.
I have tried both connecting to the router wire and wireless and none work. My NETGEAR router connects to a AT&T U-Verse. And it has been work fine before I updated the new firm ware.
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