This appears to be a common problem. I've set up my new Netgear R6400v2, downloaded the Netgear Genie App, and I am trying to attempt the use of Parental controls. It directs me to sign into an OpenDNS account, which I have already created when trying to set up through my old router (I'll get to that in a second).
Every time I try to log in I'm given the same error message: "The action failed. Try again."
Regardless of what password I type in, the message is the same. Now I am completely able to sign in to OpenDNS on their website, but this gets me nowhere helpful. I need this connectivity through Netgear Genie. I bought this router to replace my old WNR2000v4. I was having the same issue and I was advised that the old unit was to blame.
Have I made a huge mistake putting my faith in Netgear? Because this is becoming way more trouble than it's worth. If I cannot figure this out by the end of the week I will be returning this router.
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