DNS account help

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sjm98

April 29, 2018 22:32

My router is connected to a DNS account that I don't remember the email for. Is there anyway to disconnect the router from that account? or recover the email used?

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  rotblitz April 29, 2018 22:44 (Edited April 29, 2018 22:47)

  You may search your mail folders for mail from Netgear or OpenDNS sent to you to probably see what e-mail address you registered with.  The Genie app should show your account details too, see https://kb.netgear.com/25687/

  If all of this is to no avail, open a support ticket, link "Submit a request" above.

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