Parental blocks not working at all

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3 comments

  • Avatar
    rotblitz

    There is no trial period.  Copy & paste the complete plain text output of the following diagnostic commands to here:

    nslookup -type=txt debug.opendns.com.
    nslookup whoami.akamai.net.

    And post a screen shot of "the account settings under the blacklist/whitelist tab".

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  • Avatar
    cazznara

    In complete honesty, I have no idea what exactly you're asking me to do in that first instruction...
    And I can't figure out how to post a picture on here.

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  • Avatar
    rotblitz

    That's not good.  Then you better ask a friend with some computer skills to help you here.  Or search the internet about how to copy & paste plain text and pictures.  This isn't a course for computer beginners.

    Alternatively, run these diagnostics and then open a support ticket, link "Submit a request" above with including the link to your diagnostic results.  OpenDNS staff will then care about.  Do not post the results link here, it is accessible by OpenDNS staff only.

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