Unable to enable VPN on new IPad running 11.4

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7 comments

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    rotblitz

    Is your question based on https://support.opendns.com/hc/en-us/articles/227987007 ?

    I do not understand what a VPN has to do with Cisco's root CA certificate and with OpenDNS.  What scenario are you referring to?  Can you post a screen shot which can explain your issue?

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    rotblitz

    "Update: The issue is I’m unable to locate the OpenDNS CA cert and install that on my IPAD. The only cert I’m able to locate is the ROOT CA Cert."

    They offer only the Cisco root CA cert for download.  There is no "OpenDNS CA cert".  I still do not understand what your issue is, and what you want to achieve.  In order to setup and use a VPN connection, you do not need this certificate at all.

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    rotblitz (Edited )

    "in the past, I’ve succeasfully installed and enbaked the OpenDNS CA cert on varios mobile devices (apple iphones, laptops, eyc.).  With my new Ipad, I went through the same process, unfortunately I was unable to locate the cert."

    I see you didn't follow the link I posted where you would find this download link:
    https://d36u8deuxga9bo.cloudfront.net/certificates/Cisco_Umbrella_Root_CA.cer

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    jimhas

    I did follow the directions on installing the Root CA CERT. what no longer happens is the fact that the vpn icon no longer appears in the upper left corner of the device. How do I know if it’s working ?

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    rotblitz (Edited )

    I don’t understand what you mean.  What is this VPN icon about, and what has it to do with OpenDNS.  Can you post a screenshot or more about what is not working?

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    rbnetengr

    Was this resolved?  Given that the OP is citing iPad (iOS devices), when a VPN client establishes a connection on the device, there is a ‘VPN’ indicator on the upper part of the screen, indicating that the VPN connection is established.  This is probably what the OP is referring to.

    I would say that if he/she no longer sees the ‘VPN’ indicator, that means the VPN connection is not established.  But unless it’s a VPN client that always automatically initiates the connection, I would think that if the VPN connection attempt failed, the VPN client would provide some sort of indication to the user.

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    rotblitz

    It looks like the OP had two issues:

    1. Problems with establishing a VPN connection.  This was unrelated to OpenDNS, so we other users here do not really care about.
    2. S(he) was looking for an OpenDNS CA certificate, but there is a Cisco CA certificate only.  I pointed to the correct download URL.  Problem solved.
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