NET::ERR_CERT_AUTHORITY_INVALID, but only for YouTube...

Comments

7 comments

  • Avatar
    rotblitz

    Does this help?  https://support.opendns.com/hc/en-us/articles/227988787

    0
    Comment actions Permalink
  • Avatar
    johnny_canuck

    No, since it doesn't apply to Chromebnooks (that I can see). I tried various 'competing' DNS (Level 3, Cloudflare, even good old Google), and they all worked *perfectly* with YouTube. The only one causing the problem is OpenDNS. 

    0
    Comment actions Permalink
  • Avatar
    rotblitz

    If OpenDNS causes problems, then you have most likely certain domains or categories of domains blocked with your dashboard settings.  The other mentioned DNS services cannot be customized this way.  Visit https://dashboard.opendns.com/stats/all/blockeddomains to see what related domains are being blocked to unblock or whitelist them.

    0
    Comment actions Permalink
  • Avatar
    johnny_canuck

    OK, except that I've never used the 'Dashboard' -- I simply use the DNS addresses for the 'family protection' plan, which is hard-coded at the OpenDNS side of things -- not on my end. And, YoutUbe *used* to work fine, but doesn't at present using OpenDNS -- with absolutely no involvement on my end whatsoever. So, back to OepnDNS. 

    0
    Comment actions Permalink
  • Avatar
    rotblitz (Edited )

    "I've never used the 'Dashboard'"

    This may well be the problem.  You may have inherited the IP address of another OpenDNS user who did not keep his IP address information updated at OpenDNS.  So now you're using this user's dashboard settings.  The FamilyShield addresses do not prevent this from happening.

    The output of the following diagnostic command can reveal these facts:

    nslookup -type=txt debug.opendns.com. 208.67.220.123

    If the fields "originid", "actype" and "bundle" are not zero, then you're using another user's dashboard settings.  Your best bet is to obtain another IP address from your ISP.  Or raise a support ticket with mentioning your current IP address, link  "Submit a request" above.  Staff will release the IP address from its current registration then.

    "So, back to OepnDNS."

    Not sure what you're saying here.  It didn't come from OpenDNS, so cannot go back.  I'm just an OpenDNS user like you.

    0
    Comment actions Permalink
  • Avatar
    johnny_canuck

    Well, if the ip has migrated from another OpenDNS user, then (i) why is it that this only affects my Chromebook (and, as it turns out, PS4), and not any other laptop or networked device that are all pulling from the same router, and (ii) the problem doesn't go away if I reset the line (manually, by rebooting the DSL model that bridges to the router, or by getting one of my cronies at Verizon to do a line re-set from 'their end'), said process giving me a new ip, which shoul mitigate the chance that I'm using another user's 'Dashboard settings'.

    Frankly, I find the fact that I could 'inherit' something from another user without some sort of authentication a bit frightening at several levels. 

    0
    Comment actions Permalink
  • Avatar
    rotblitz (Edited )

    I'm afraid I as user ran out of ideas.  Please raise a support ticket, link "Submit a request" above.

    If staff find a solution for you, it would be great if you posted it here.

    0
    Comment actions Permalink

Please sign in to leave a comment.