block internet access per device

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6 comments

  • Avatar
    rotblitz

    This has nothing to do with OpenDNS or Live Parental Controls.  The Netgear knowledge base is your friend: 
    https://kb.netgear.com/24052/  https://kb.netgear.com/24830/  https://kb.netgear.com/13112/

    Or did you mean this?  https://kb.netgear.com/29913/

  • Avatar
    mymy6969

    thank you..

    But can I schedule each device at current times.

  • Avatar
    rotblitz

    I don't have a Netgear router.  I can only check their knowledge base.  You better ask these questions in the Netgear community forum.

  • Avatar
    Event_Horizon

    @rotblitz  you should try not to be so hard on people coming here for help, it's not ignorance or stupidity (well, I cannot guarantee that in EVERY case...;)). One of the very first places users are directed for support from WITHIN Netgear's own configuration application is this board... as you can see below, the wording is unclear, I would have at least expected help on the scheduling mentioned based on the verbiage  below (see annotated attachment).

    The "Learn More" hyperlink resolves to: http://netgear.opendns.com/support/manage/windows which points, guess where?  When someone buys a $250-$400 dollar router I am sure they are looking for a certain level of support, and trying to support a Netgear specific forum without access to Netgear hardware is probably not the right place for people to be pointed. In fact if it's going to generate traffic here their own call centers and staff should be responsible for any kind of level 1 activity... I might suggest you or someone open a ticket or contact Netgear to have them either appropriately set expectations on their outbound links, or update the link in their app to something more appropriate...

  • Avatar
    rotblitz (Edited )

    Correct, this link and your screen shot has clearly only to do with the Live Parental Control feature which is about blocking categories of domains, not about blocking internet access or specific devices.  The two latter are solely Netgear firmware features, if they are available at all.  These things, i.e. everything outside LPC, are documented at the Netgear knowledge base site and (hopefully) in the user manuals coming with Netgear's devices.

    As I initially said: This has nothing to do with OpenDNS or Live Parental Controls.  So, what's your point?  How did I not help?  I linked to the related Netgear KB articles where these features are explained.  No more help can be provided here in the OpenDNS forum.

  • Avatar
    Event_Horizon

    This person may be confused, because right before going into this part of the setup, on another screen it talks about how once this feature is enabled the network Map section of the router configuration tool will be augmented with additional capabilities, such as setting individual limitations by device. Now, I could take the choice of words literally, and assume they really mean shut down their internet, or, I *might* consider that since they were most likely sent to this forum by Netgear, and during the setup of this piece of functionality, that they might actually mean applying said restrictions (selectively blocking Internet access via rules), on a schedule? In fact I had a similar question because the page you get sent to once the configuration is complete is a rather daunting page with many options for defining all of your rule sets as well as *scheduling* said rules if desired. When paired with the option I mentioned above (per-device limitations) it's completely understandable to me why one might take it to mean that scheduling of rules by device is possible. Unfortunately it looks like the scheduling of the rules and the definition of the rules are separated, and that while I can define my rules and apply rules on a device by device basis, I can NOT additionally *schedule* them on a device level (e.g., (<device> A with <restriction> B) on <schedule 1> and (<device> C with <restriction> B) on <schedule 2>)) will not work because the schedule is defined separately and appears to only allow for one schedule per rule? (which I think is what I think the OP was trying to ask).

    NetGear has done a TERRIBLE job with this integration. There is very little documentation on it, and their own forums are full of contradictory compatibility information. My device, the 8000R is NOT listed explicitly on the supported router list (the 8000 NOT R is, and the R is the higher end device with a superior CPU and functionality), yet some of their forums say it is already supported, some say it WILL be, frustrating threads leading in all directions. The fact that the OpenDNS setup pages are made to look VERY similar to the router config without closer examination doesn't help, I see how one could very easily get confused when the line between the router configuration and the OpenDNS realm is so obfuscated.

    Now after all of this in configuring, troubleshooting, etc. of the feature, finally getting it *mostly* working... it is now giving me intermittent connectivity and saying that it cannot detect the router or the router is not compatible with the feature... Do not worry, I shall not post that question here, I just ask that you be empathetic to the journey/frustration some of us have waded through and not be so quick to punt or respond gruffly (I actually had to do a double-take that I was in the right forums based on the way you replied to this and a few other threads).

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